The remainder of the bus fleet and all the agency's light rail vehicles will be equipped with free passenger Wi-Fi by early next year.
Ad Loading...
“We’re excited to be able to make investments like this that improve our customer's comfort and riding experience,” Kelleman said. “Free Wi-Fi will better connect passengers who are on-the-go and start to bring our system into the future."
Free passenger Wi-Fi was included as part of a necessary upgrade of previously existing modems that were used to broadcast vehicle location and other communications information. The upgrade cost the authority $2.4 million up front and about $400,000 a year.
The signal is about as fast at 4G LTE, allowing customers to surf the web and check email, but probably not fast enough for large downloads or high-definition video streaming.
Free Wi-Fi is the authority’s latest investment in technology aimed at enhancing the customer experience. Earlier this year, the authority added 59 new buses equipped with USB ports to allow customers to charge their mobile devices.
Next year, Port Authority will be rolling out a mobile payment application that will allow customers to pay their fare with their smartphones. Port Authority also is working with the nation’s top cellular service providers to offer mobile connectivity in the underground portions of the light rail system where reception is currently poor or not available.
The company partners with manufacturers such as Kiel Seating, Camira Fabric, and TSI Video, focusing on areas that directly impact both passenger experience and operational performance.
Now in its latest edition, the awards recognize forward-thinking solutions that improve safety, operational efficiency, sustainability, rider experience, and overall system performance.
Advances in data and analytics are giving transit agencies new opportunities to refine maintenance practices, improve efficiency and make more informed decisions about asset performance.
In Part 2 of a two-part conversation, AC Transit’s director of maintenance joins co-hosts Alex Roman and Mark Hollenbeck to discuss his maintenance team’s work with various types of vehicle, training, augmented reality, and more.
In this Consultant Roundtable, Carmen C. Cham shares insights on how agencies can create spaces that are intuitive, connected and built for long-term impact.
The Siemens CBTC System, Trainguard MT, in compliance with New York Subway Interoperability Interface Specifications, enables trains to run as close as 90 seconds apart, using next-generation signaling and continuous communication to keep operations moving seamlessly.
Through the strategic partnership, MOIA America will provide MOIA’s turnkey autonomous mobility solution. This includes purpose-built, autonomous-ready ID. Buzz vehicles equipped with the self-driving system developed by Mobileye, as well as operator training and enablement.
Officials said the project delivers a fully integrated passenger environment featuring improved solar-powered LED lighting, real-time arrival information, and a precision-engineered shelter designed to withstand the Texas climate.
Two battery-electric buses entered service on Earth Day, with four additional vehicles expected to join the fleet this summer. Seven more buses are planned for the end of 2027, bringing Metro’s total zero-emission fleet to 13.