Pittsburgh's Port Authority adds free Wi-Fi on 400-plus buses
The upgrade cost the authority $2.4 million up front and about $400,000 a year.

Free Wi-Fi is the authority’s latest investment in technology aimed at enhancing the customer experience.
Port Authority

Free Wi-Fi is the authority’s latest investment in technology aimed at enhancing the customer experience.
Port Authority
Passengers on more than 400 Pittsburgh Port Authority of Allegheny County buses have access to free Wi-Fi, effective immediately, CEO Katharine Kelleman announced.
The remainder of the bus fleet and all the agency's light rail vehicles will be equipped with free passenger Wi-Fi by early next year.
“We’re excited to be able to make investments like this that improve our customer's comfort and riding experience,” Kelleman said. “Free Wi-Fi will better connect passengers who are on-the-go and start to bring our system into the future."
Free passenger Wi-Fi was included as part of a necessary upgrade of previously existing modems that were used to broadcast vehicle location and other communications information. The upgrade cost the authority $2.4 million up front and about $400,000 a year.
The signal is about as fast at 4G LTE, allowing customers to surf the web and check email, but probably not fast enough for large downloads or high-definition video streaming.
Free Wi-Fi is the authority’s latest investment in technology aimed at enhancing the customer experience. Earlier this year, the authority added 59 new buses equipped with USB ports to allow customers to charge their mobile devices.
Next year, Port Authority will be rolling out a mobile payment application that will allow customers to pay their fare with their smartphones. Port Authority also is working with the nation’s top cellular service providers to offer mobile connectivity in the underground portions of the light rail system where reception is currently poor or not available.
More Technology

ETA CEO John Maglio on Transit Technology, Innovation, and Building Agency Trust
ETA founder and CEO John Maglio explores the evolution of transit technology, the importance of reliable systems, and how stronger partnerships can help agencies improve operations and the passenger experience.
Read More →
Lextran, Via Team for On Demand, HDR to Work on Twin Cities BRT, and More
In METRO's latest installment, we also take a look at recent news from Keolis, Complete Coach Works, Anchor Transportation, and more partnerships making headlines across the transportation sector.
Read More →
Caltrain’s Electrification Drives a New Era of Ridership Growth
The railroad’s shift to electric service has brought more frequent trains, stronger customer satisfaction, and increased ridership, earning it APTA’s Outstanding Public Transportation System award.
Read More →
Video Surveillance in Public Transit: What Riders Really Think
As video surveillance gains public acceptance, new research from Axis Communications reveals what transit riders expect from agencies when it comes to safety, privacy, and AI.
Read More →
New York MTA Launches Historic $1.9B Signal, Track Modernization Project
Funded in part by congestion pricing revenue, the project will replace nearly century-old signals along the A and C lines in Brooklyn and Queens.
Read More →
Biz Briefs: New Electric Offering from Alexander Dennis/Volvo, Transdev in Boston, and More
In METRO's latest installment, we also take a look at recent news from STV, WSP, Prevost, and more partnerships making headlines across the transportation sector.
Read More →
Roman Cornell on ABC Companies’ Evolution and the Future of Passenger Transportation
The company’s CEO discusses carrying forward a third-generation family legacy, ABC’s continued evolution in passenger transportation, support for increasingly complex fleets, and how technology and continued investment could help operators improve uptime.
Read More →ETA CEO John Maglio on Transit Technology, Innovation, and Building Agency Trust
ETA founder and CEO John Maglio explores the evolution of transit technology, the importance of reliable systems, and how stronger partnerships can help agencies improve operations and the passenger experience.
Read More →
Frontrunner Bus Group Introduces XF Low-Floor Bus with Enhanced Accessibility
The new mid-sized bus features a full flat-floor design, eight-inch curbside step-in height, and zero-entry rear ramp to improve passenger access and operational flexibility.
Read More →
Building a Flexible Path to Transit Electrification with BAE's John Hroncich
John Hroncich discusses BAE Systems’ modular and scalable approach, lessons learned from decades of real-world operations, and how agencies can identify electrification strategies that fit their fleets.
Read More →