METRO Magazine Logo
MenuMENU
SearchSEARCH

ZED Digital releases touchless fare validators

The technology can enable continued fare collection, while also enhancing driver and passenger safety.

May 21, 2020
2 min to read


In times of social distancing, riders can see the capacity of a vehicle in real-time, so they do not board an over-crowded bus. Zed Digital

Given the critical need to stop the spread of the coronavirus in North America, transit agencies are faced with the challenges of temporary fare suspension, service reductions, higher cleaning costs, and a severe decrease in ridership. There is a need to enhance driver and rider health safety if public transportation is to continue to be viable in this new era of social distancing.

Ad Loading...

ZED Digital, a transit technology company headquartered in Columbus, Ohio, with offices in Montreal, Cleveland, Jacksonville, and Los Angeles, recently launched a patent-pending touchless fare collection technology that can enable continued fare collection and at the same time enhance driver and passenger safety.

ZIG is a smart phone based Mobile Ticketing solution that enables hands-free vehicle entry for passengers. Riders purchase tickets via smartphones using credit cards from their homes. This avoids a visit to transit centers or grocery stores to purchase tickets or tap cards. ZIG comprises of “Internet of Things” sensors that connect over-the-air with the rider’s smartphones to validate fares as they board. Riders need not wait around the validators nor touch them, thereby reducing lines.

The validators can be installed at the rear or front doors of buses and connect with a visual display unit installed up front where drivers can monitor boarding. Furthermore, drivers and control rooms can receive signals for fraud or alerts raised by fellow passengers about fraud or other unsafe activity on the bus.

ZIG has the capability to provide streaming real-time data directly from vehicles. Bluetooth sensors stream real-time bus location, passenger capacity, speed, origin, and destination of trips in seconds directly to the cloud. In times of social distancing, riders can see the capacity of a vehicle in real-time, so they do not board an over-crowded bus.

The solution is significantly less bulky than most fare validation solutions currently in the market. The ZIG validators are about the size of a smartphone, making them a flexible solution that can be affixed almost anywhere. Moreover, they are three to 10 times less expensive than fareboxes and are quick to install.

More Technology

A Coach USA Van Hool CX 45 delivered by ABC Companies.
Busby StaffApril 15, 2026

ABC Delivers Van Hools to Coach USA and More in Biz Briefs

In METRO's latest installment, we take a look at the latest news from suppliers including Moovit, CAF, and more.

Read More →
A photo of an Amtrak train with a logo
Technologyby StaffApril 15, 2026

Amtrak Advances Plan for New Long-Distance Fleet

The railroad has issued a formal request for proposals to manufacturers for more than 800 new passenger railcars that will serve 14 long-distance routes nationwide.

Read More →
A headshot of Inez Evans Benson
Busby Alex RomanApril 15, 2026

Inez Evans Benson on Rethinking Transit Through Customer Experience

The WSP leader discusses why agencies must look beyond satisfaction metrics and take a more holistic, community-driven approach to service.

Read More →
Ad Loading...
NJ TRANSIT's new Multilevel III commuter railcar manufactured by Alstom
Technologyby StaffApril 14, 2026

Alstom Delivers First Multilevel III NJ TRANSIT Commuter Railcar

The delivery marks the first car in a 374‑vehicle order and begins the arrival of a new generation of higher‑capacity, more reliable, and more comfortable trains for one of the country’s busiest commuter rail systems.

Read More →
Bus driving down road demonstrating ACE
Technologyby StaffApril 10, 2026

New York MTA Extends Automated Camera Enforcement Program

Vehicles that improperly use busways and bus lanes, block bus stops, or illegally double-park will receive warning notices in the mail for an initial period of 60 days, followed by summonses thereafter.

Read More →
A product grouping image of the AngelTrax Vulcan Series VX4AI All-in-One MDVR and V1284HC MDVR
Security and Safetyby StaffApril 8, 2026

AngelTrax, City of Freeport Partnership to Enhance Fleet Safety

The project, finalized on February 12, provides the city with two different configurations of high-definition cameras to outfit 16 buses in the Pretzel City Area Transit fleet.

Read More →
Ad Loading...
A photo of Peoria MTD workers fro WeDriveU's contract
Technologyby Staff and News ReportsApril 7, 2026

WeDriveU Lands Paratransit Contract, Alstom Extended in ATL, and More

Stay informed with these quick takes on the projects and companies driving progress across the transportation landscape.

Read More →
A rider looking at a Via map on a smartphone
Technologyby StaffApril 6, 2026

NJ TRANSIT Introducing New Microtransit Pilot

The service will offer free connections to major bus stops and park-and-rides, linking customers to NJ TRANSIT’s fixed-route bus network.

Read More →
A look inside the new better Breeze ticket vending machines during installation at Lindbergh Center Station.
Technologyby Elora HaynesApril 6, 2026

Building Better Breeze: MARTA’s Fare System Rollout in Photos

See how MARTA’s better Breeze system came to life, from construction to installation across stations.

Read More →
Ad Loading...
A screenshot of a Clever Devices product
Technologyby StaffApril 2, 2026

Hitachi Rail Strikes Deal to Acquire Clever Devices

The proposed acquisition of a company with deep digital expertise and expected 2026 revenues of over $220 million marks a significant step in Hitachi Rail’s strategy to operate as a leading global digital mobility player, the company said.

Read More →