Using the Rapid On Demand app, riders will be able to hail a shuttle directly from their smartphone. Photos courtesy Via
While Via already offers wheelchair-accessible vehicles nearly everywhere it operates, this will be the company’s first-ever deployment fully dedicated to overhauling a city’s paratransit services. Grand Rapids residents eligible for the city’s GO!Bus ADA paratransit program can now utilize the Rapid On Demand app, developed and powered by Via.
Using the Rapid On Demand app, riders will be able to hail a shuttle directly from their smartphone. Via’s advanced algorithms will enable multiple riders to seamlessly share the vehicle. The technology will direct passengers to a nearby virtual bus stop within a short walking distance for pick up and drop off, allowing for quick and efficient shared trips without lengthy detours, or inconvenient fixed routes and schedules.
The Rapid received funding for the service through the Michigan Mobility Challenge, a grant initiative seeded with an $8 million legislative appropriation in 2018 to use technology and innovation to address core mobility gaps for seniors.
The Rapid received funding for the service through the Michigan Mobility Challenge, a grant initiative seeded with an $8 million legislative appropriation in 2018 to use technology and innovation to address core mobility gaps for seniors, persons with disabilities, and veterans across Michigan.
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