RELATED: 5 Questions with Flora Castillo
NJ Transit's Flora Castillo wins Rosa Parks Diversity Leadership Award
The award is presented each year to a nominee who takes initiative to facilitate professional opportunities for women and minorities, and promotes diversity, inclusion, and multi-cultural awareness within their organization.


NJ TRANSIT Board Member Flora Castillo was presented the 2018 Women’s Transportation Seminar (WTS) Rosa Parks Diversity Leadership Award. The honor was awarded during a ceremony in New York City.
The award is presented each year to a nominee who takes initiative to facilitate professional opportunities for women and minorities, and promotes diversity, inclusion, and multi-cultural awareness within their organization.
“To be honored with an award bearing Rosa Parks name is a personal and professional highlight,” said Castillo. “I’ve continually tried to follow her trailblazing footsteps in everything I do. That’s why I feel it is critical to pay it forward by advocating for diversity and inclusion and ensuring that our transportation and mobility services enable all of our customers, especially those for whom transit services are their lifeline to employment, medical care, education and all the locations that support their well-being. This is a tremendous honor.”
Castillo has served as a member of the NJ TRANSIT Board of Directors since 1999 and holds the distinction as being the first Latina to serve on the board. She currently chairs the board’s Customer Service Committee and is a member of the Safety and Administration Committees.
An ardent transit advocate, particularly for minority customers and customers with disabilities, Castillo has played a vital role in ensuring quality services for all
NJ TRANSIT customers, including increased seating capacity, cleaner trains and buses, new equipment, and equity in the distribution of all NJ TRANSIT equipment, services, and programs. Beyond being an advocate for customers, Castillo has been a strident and steadfast advocate for business opportunities for small, minority, woman-owned, and disadvantaged business enterprises (S/M/W/DBEs). This included the creation of Diversity Officer role and enhancement on the focus of opportunities for minorities and women within and outside of NJ TRANSIT.
Due in large part to Castillo’s advocacy and guidance, NJ TRANSIT has enjoyed continuous and historically unprecedented improvement both in its relationship to communities of color, and dollars awarded to S/M/W/DBEs. Castillo’s advocacy for civil rights, equity, environmental justice, diversity, and inclusion, have kept NJ TRANSIT focused on this critical dimension of the corporation’s current responsibilities, as well as its future.
More Management

How Transit Agencies Are Using Free Rides to Improve Voting Access
Transit agencies are using fare-free service, trip-planning tools, and targeted rides to improve voting access. See what other agencies can learn from these efforts.
Read More →
Caltrain’s Electrification Drives a New Era of Ridership Growth
The railroad’s shift to electric service has brought more frequent trains, stronger customer satisfaction, and increased ridership, earning it APTA’s Outstanding Public Transportation System award.
Read More →
Chicago, Charlotte Transit Agencies Expand Rider Support Programs
CTA launched crisis intervention teams as CATS prepares to deploy fare ambassadors, expanding customer assistance and security efforts across both systems.
Read More →
New York MTA Launches Historic $1.9B Signal, Track Modernization Project
Funded in part by congestion pricing revenue, the project will replace nearly century-old signals along the A and C lines in Brooklyn and Queens.
Read More →
Brian Dickson on Building Stronger, More Resilient Transportation Organizations
Bus Business Consultants Founder Brian Dickson discusses the leadership principles, operational discipline, and strategic planning that separate transportation companies positioned for long-term success from those stuck in survival mode.
Read More →
LA Metro Breaks Ground on Vermont BRT Project
The 12.4-mile corridor is projected to serve 66,200 daily riders, reduce travel times by up to 24%, and create the nation's busiest bus rapid transit corridor.
Read More →
Building Stronger Leaders, More Resilient Transit Teams
Dr. Carol Parker Walsh discusses leadership development, employee retention, workplace culture, and preparing transit’s workforce for AI and automation.
Read More →
Roman Cornell on ABC Companies’ Evolution and the Future of Passenger Transportation
The company’s CEO discusses carrying forward a third-generation family legacy, ABC’s continued evolution in passenger transportation, support for increasingly complex fleets, and how technology and continued investment could help operators improve uptime.
Read More →
CATS Launches West Charlotte Microtransit Zone, Expands Transit Services
The new microtransit zone connects residents to key destinations as Charlotte Area Transit System rolls out the first phase of its 2055 Transit System Plan.
Read More →
VIA Bus Ridership Grows 10.1% Through August 2026
San Antonio's VIA Metropolitan Transit reported the highest bus ridership growth among major Texas transit systems. Federal Transit Administration data ranked it second among the nation's 50 largest transit systems.
Read More →