Related: How Contractors are Providing Solutions for Transit's Challenges
Transdev’s GoMobile app adds real-time bus arrival for NICE riders
Launched in June of 2014, the GoMobile application has now been downloaded by more than 30,000 customers.

AEMorreira042281

AEMorreira042281
Long Island, N.Y.’s Nassau Inter-County Express (NICE) bus and paratransit system, managed and operated by Transdev, just enhanced its GoMobile smartphone transit application. With this exciting new feature, NICE bus passengers can now receive predictive real-time bus arrival information on their smartphones.
Launched in June of 2014, the GoMobile application has now been downloaded by more than 30,000 customers.
“This project is one of several recent technology initiatives at NICE bus which will help transform the experience of riding transit in Nassau County,” said Michael Setzer, CEO of NICE. “As the first bus-only, mobile ticketing application in the U.S., the popular GoMobile app continues to help us lead the way in technology to improve passenger convenience.”
Passengers will find the real-time feature by selecting the “My Bus” button on their GoMobile app, which automatically pinpoints and displays customer location along with all the closest routes and arrival times on an easy-to-read digital map.
In addition to providing information on NICE bus arrivals in Nassau County, GoMobile now offers a seamless and multi-modal solution to customers for arrivals of all modes of transit in the greater NY area. This is very important to the 100,000 daily NICE bus passengers, many of whom commute to and from New York City.
The app enables passengers to purchase tickets in seconds, anytime and anywhere, without searching for change or a MetroCard. In addition to now knowing the actual arrival time of a NICE bus, individuals can easily navigate the GoMobile app to purchase tickets for future use, find out about delays, view possible routes, plan a trip and see the time needed to walk to a bus stop.
Various icons within the app help customers to save and display favorite routes, view schedules, and set reminder alarms for future bus departures. App users can view a map of the entire route with stop locations and approaching bus locations along with departure times. Departure times can be customized for planned trips.
GoMobile’s mobile ticketing functionality is powered by Masabi, and provides an end-to-end mobile ticketing and fare collection system for passengers. The real-time arrival notification function is powered by Transit App and is linked directly from the GoMobile app. GoMobile is available for both Android and IOS as a free download.
More Management

NJ TRANSIT Explores Unified Real-Time Customer Communications Platform
The agency is gathering industry input on AI, real-time data, and integrated communications technology as it prepares to procure a system that delivers faster, more consistent transit updates across every customer channel.
Read More →
RTD Launches NextRide App to Consolidate Trip Planning, Fares, Security Reporting
The app expands on RTD’s existing NextRide web application and allows customers to view real-time vehicle locations and service alerts, purchase and store digital fares, and access customer support.
Read More →
The Business Voice Behind Public Transportation
As chair of APTA’s Business Members Board of Governors, Ray Melleady explains how more than 850 business members are partnering with transit agencies to advance funding, innovation, and industry-wide collaboration.
Read More →
New York’s CDTA Service Rebalancing Boosts Productivity, On-Time Performance
Despite a slight dip in ridership, the agency’s FY2026 results show its service rebalancing strategy is helping the agency carry more riders per service hour while improving reliability.
Read More →
People Movement: ABC Names John Walsh as Chief Commercial Officer
In this edition, METRO also covers recent appointments and announcements at the DART, STV, and more, showcasing the individuals helping to shape the future of transportation.
Read More →From Surviving to Thriving: Building Stronger Transportation Organizations
Bus Business Consultants founder Brian Dickson shares lessons on leadership, organizational health, and creating options for long-term success in a changing transportation industry.
Read More →
LA Metro Ridership Continues Growth as Rail Gains Accelerate
New rail connections and major events help drive continued ridership gains, with Metro recording its eighth consecutive month of year-over-year rail growth.
Read More →
TransDASH Summit Focuses on Measuring What Matters in Transit
Transit agencies unveil a national performance platform designed to benchmark customer experience, safety, community value, and other outcomes.
Read More →
Jacksonville’s NAVI Project Charts a New Course for Autonomous Public Transportation
Through its NAVI program, JTA is showing how autonomous vehicles, intelligent infrastructure, and coordinated operations can work together to deliver everyday public transportation.
Read More →
FRA Announces $5.3B in Rail Investments, Including $2B for Amtrak
Funding will support grade-crossing improvements, infrastructure upgrades, and new Amtrak equipment in 23 states.
Read More →