METRO Magazine Logo
MenuMENU
SearchSEARCH

National Express Wins GoDurham Paratransit Contract

The agency will operate GoDurham’s fleet of 53 vehicles with the addition of more than 60 new team members.

by METRO Staff
September 15, 2020
National Express Wins GoDurham Paratransit Contract

 

1 min to read


National Express Transit (NEXT) announced it was awarded a three-year service contract with GoTriangle to operate their paratransit service, GoDurham ACCESS in Durham, N.C. The contract includes a two-year option following the initial three-year agreement.

As of this month, NEXT began operating GoDurham’s fleet of 53 vehicles with the addition of more than 60 new team members.

Ad Loading...

“We feel very fortunate to have NEXT as the operator for the essential service that we provide our Durham community,” said Tara Caldwell, GM, GoDurham ACCESS and now, a NEXT employee. “NEXT has an intense commitment to safety throughout its operations and works to make sure all riders have a safe, consistent, and highly satisfactory experience.”

In addition to Lytx DriveCam, a video-based safety system, NEXT has equipped the GoDurham fleet with Zonar technology, which is used to complete pre- and post-trip inspections. NEXT is also offering passengers access to a free app powered by Ecolane, which allows passengers to request pick-ups, cancel trips, and track their vehicles for ETAs to reduce wait time — all from their mobile device.

More Paratransit

An overhead view of APTA EXPO's show floor.
Management•by Alex Roman•October 9, 2026

Scenes from APTA TRANSform & EXPO 2026

Transit leaders, manufacturers, and industry professionals gathered in Chicago to explore new technologies, share ideas, and discuss the future of public transportation.

Read More →
An Indian River Transit GoLine bus
Management•by Alex Roman•September 28, 2026

Indian River Transit’s Community-Focused Approach Earns National Recognition

Named APTA’s 2026 Outstanding Public Transportation System in its size category, Florida’s Indian River County transit system continues to grow ridership through fare-free service and a focus on evolving community needs.

Read More →
Everett Transit and Community Transit buses
Management•by Alex Roman•September 23, 2026

Everett Transit, Community Transit Outline Consolidation Agreement

The proposed agreement calls for a 50% increase in bus service in Everett, a new microtransit zone, continued paratransit service, and the transfer of Everett Transit operations to Community Transit.

Read More →
Ad Loading...
Paratransit•September 18, 2026

Driving Smarter Paratransit

John Hanlon shares how AlphaRoute is leveraging AI-powered technology to help paratransit providers optimize operations, support frontline staff, and enhance the rider experience.

Read More →
Third Generation Joins Dan Dipert Coaches Leadership Team
Management•by Alex Roman•September 17, 2026

People Movement: Dan Dipert Coaches Adds Third-Generation Leader, Keolis Names New Valley Metro VP/GM, and More

In this edition, we also cover recent appointments and announcements at the Wabtec, SilverRide, HNTB, and more, showcasing the individuals helping to shape the future of transportation.

Read More →
RIPTA, APTA, and federal officials at the launch of the agency's new Frontrunner vehicles
Technology•by Alex Roman•September 4, 2026

Biz Briefs: RIPTA Unveils New Frontrunners, Clevland RTA Adds New Siemens, and More

In METRO's latest installment, we take a look at recent news from Siemens, Prevost, Dodge, and more partnerships making headlines across the transportation sector.

Read More →
Ad Loading...
King County Metro Puts Paratransit Access on the Map
Paratransit•by Alex Roman•August 19, 2026

King County Metro Makes ADA Paratransit Easier to Navigate

METRO's Innovative Solutions Award winner replaces complex service-area descriptions with an accessible, interactive map that puts paratransit information directly in customers’ hands.

Read More →
The Future Hits the Road
Technology•by Alex Roman•August 17, 2026

Jacksonville’s NAVI Project Charts a New Course for Autonomous Public Transportation

Through its NAVI program, JTA is showing how autonomous vehicles, intelligent infrastructure, and coordinated operations can work together to deliver everyday public transportation.

Read More →
Don't Let Legacy Software Be Your Legacy with AlphaRoute's John Hanlon
Sponsored•by Alex Roman•August 3, 2026

Driving Smarter Paratransit

John Hanlon shares how AlphaRoute is leveraging AI-powered technology to help paratransit providers optimize operations, support frontline staff, and enhance the rider experience.

Read More →
Ad Loading...
Driving Change: Award Winners Redefine Industry Standards
Technology•by Staff and News Reports•July 29, 2026

METRO Magazine Announces 2026 Innovative Solutions Awards Winners

Projects Recognized for Advancing Mobility Through Technology, Accessibility, Workforce Innovation, and Operational Excellence

Read More →