METRO Magazine Logo
MenuMENU
SearchSEARCH

MCI Increases Customer Support

With MCI’s new-coach market largely recovered, the company is bringing its sales team to full strength by promoting Steve Weiss and Eddie Moreno.

August 27, 2024
MCI Increases Customer Support

Steve Weiss and Eddie Moreno (left to right) are part of MCI's push to bring its sales team back to full strength.

Photo: MCI

2 min to read


Motor Coach Industries (MCI) promoted Steve Weiss to VP, new and pre-owned coach sales, mid-Atlantic region.

Simultaneously, Eddie Moreno has been promoted to NFI regional parts manager to succeed Weiss.

Ad Loading...

“With MCI’s new-coach market largely recovered, it is time to bring our sales team back to full strength,” said Tom Wagner, VP, private sector sales, MCI. “Steve already has strong regional relationships as the former NFI parts manager and will seamlessly provide sales support to the mid-Atlantic region. His extensive technical and product knowledge will greatly benefit operators of our J-Series and D-Series coaches."

Weiss’ territory includes Delaware, Maryland, New Jersey, Virginia, Washington, D.C., and Pennsylvania. Since joining NFI Parts in 2015, he has been instrumental in developing new business and broadening product lines to better meet operators’ needs.

MCI’s New Regional Parts Manager

Moreno, who has been with the company since 2016, started as a warehouse associate for the MCI Service Center in Blackwood, NJ.

For the past eight years, he has developed strong leadership skills as he moved up in the company. Most recently, Moreno was the manager of the NFI Parts warehouse in East Brunswick, NJ.

“Eddie brings a tremendous skill base and customer focus to his role as a regional parts manager,” said Tim Barnes, director, private market sales, NFI Parts. “Since he is joining Steve Weiss in the same region, it creates a seamless transition for our customers and ensures the highest level of service.”

More Motorcoach

Graphic demonstrating motorcoach insurance costs.
Motorcoachby Alex RomanMarch 18, 2026

Rising Claims, Rising Stakes: Inside the Insurance Pressures Facing Motorcoach Operators

Premiums remain elevated. Underwriting scrutiny is intense. And claims costs continue to rise at historic levels. Behind those numbers lies a complex mix of legal, medical, and cultural forces reshaping the commercial landscape.

Read More →
An up close photo of an MCI J4500
Motorcoachby Staff and News ReportsMarch 17, 2026

MCI: J4500 Extends Two-Decade Run as North America’s Best-Selling Motorcoach

The company said it has remained the most widely purchased model in the new coach market across the US and Canada, according to historical data from the Motorcoach Builders Survey conducted by the American Bus Association

Read More →
A Coach USA vehicle wrapped for Newark International Airport service.
TechnologyMarch 11, 2026

Scaling Smart: How Fleet Operations Can Cut Downtime and Drive Growth

A phased approach to technology, in-house capabilities, and workforce investment is helping transportation leaders break the reactive cycle and build more resilient, revenue-focused operations.

Read More →
Ad Loading...
A Prevost H3-45 at 2026's UMA Expo.
Motorcoachby StaffMarch 9, 2026

Prevost Claims Largest Market Share in North American Motorcoach Industry

The company's flagship H3-45 is also the best-selling 45-foot motorcoach in North America, according to vehicle registration data from S&P Global Mobility (Polk).

Read More →
Cover photo for Biz Briefs dated March 6, 2026
Technologyby Staff and News ReportsMarch 6, 2026

Biz Briefs: Tolar Manufacturing Supports PSTA Spark Service and More

Stay informed with these quick takes on the projects and companies driving progress across the transportation landscape.

Read More →
A photo of a Parsons & Sons Transportation motorcoach
Motorcoachby Alex RomanFebruary 26, 2026

How a Family-Run Company Built One of Atlantic Canada’s Most Trusted Transportation Providers

Family-run Newfoundland-based operator earns top honors with unwavering commitment to safety, innovation, and community.

Read More →
Ad Loading...
Photo of Daimler Coaches North America President/CEO Dietrich Mueller
Motorcoachby Alex RomanFebruary 20, 2026

Daimler Coaches North America President/CEO Discusses New US Facility and More

METRO’s Executive Editor Alex Roman spoke with Mueller about the opening event, the company’s progress since launching in late 2022, and the road ahead.

Read More →
Ribbon cutting at UMA Expo 2026
Motorcoachby Staff and News ReportsFebruary 17, 2026

Highlights: UMA Expo 2026 Hits Alabama

One of the motorcoach industry's largest events took place in February in Birmingham.

Read More →
A Parsons & Sons bus
Motorcoachby Staff and News ReportsFebruary 12, 2026

Parsons & Sons Named METRO’s 2026 Motorcoach Operator of the Year

METRO Executive Editor Alex Roman presented the award to the operation’s President/CEO Scott Parsons at the United Motorcoach Association’s EXPO in Birmingham, Alabama.

Read More →
Ad Loading...
An overhead shot of Daimler Coaches North America's Jacksonville headquarters.
Motorcoachby StaffFebruary 12, 2026

Daimler Coaches North America Opens U.S. headquarters in Jacksonville, Florida

The new facility, spanning more than 43,000 square feet, includes pre-delivery inspection, a large repair, maintenance, and service center, an administrative building, and a dedicated training and delivery center for customers and service partners.

Read More →