METRO Magazine Logo
MenuMENU
SearchSEARCH

Holland America promotes Alaska

Coach operator launches marketing campaign for Alaska and Yukon land and sea tours.

by METRO Staff
March 24, 2008
3 min to read


Cruise line Holland America is using motorcoaches as an integral part of a campaign to promote its Alaska and Yukon land and sea tours.

The company’s Alaska tour operations, which started in 1948, now have six Tour Explorer Coaches, each with two-driver teams, riding around the U.S. giving seminars in motorcoaches called “Moose Mobiles” at various travel shows. Three of these teams give the motorcoach seminars, and the other three entertain crowds with a stage show called “Onstage Alaska.”

Ad Loading...

The campaign has been conducted every winter for the past four to five years and utilizes completely renovated MCI E model coaches. Each coach displays three-quarters of a full wrap — leaving the windows clear for viewing the Alaskan wilderness — with one of three schemes: a moose with an orange background, a bear with a green background, or a whale with a blue background.

There are typically four interactive seminars held in each location, lasting about 30 minutes each, depending on what the travel company hosting the show requests.

The Touring Explorer Coach concept evolved from Holland America’s desire to improve the land travel experience in Alaska. “The best way to see Alaska is on the ground or from a ship, and to do that, you’ve got to be on a train, a motorcoach or a ship,” says David Beagle, vice president of transportation. The idea started in 1991, when the company ran Alaska Yukon Explorer Coaches, 17 Prevost H560s, along the Alaska Highway as part of the tour program. Once those coaches got older and needed replacing, they introduced MCI E models into their fleet.

After holding marketing meetings and reviewing customer feedback, the company planned to encourage people to visit Alaska and to experience it on the ground. It decided to make the coach tours of Alaska and western Canada more upscale, paralleling the experience sold on its ship tours, and upgraded its coaches in late 2006 through early 2007 over the course of four months. To do so, it enlisted Complete Coach Works to refurbish each coach with a new REI sound system, install combination leather and cloth seats provided by National Seating, and decrease the number of seats from the standard 54 to 46 to give guests more leg room.

Coach amenities for the Alaska and Yukon tours include six motorized 15-inch drop-down monitors; eight-channel audio fed by a digital player that holds all songs on a disk; and DVD and digital video players. The travel company also shows tour videos. “We do a lot of our own video work on certain Alaska travel-related topics, and we have a full-time writer for our tour scripts and guest handouts. We have quite an involved program of what we call ‘enhancements’ for our Alaska tour program,” Beagle says.

Ad Loading...

The “Moose Mobile” and “Onstage Alaska” promotional tours inform potential travelers of two tour programs; one called the Gulf Tour, consisting of seven days on ship and three days on land, and the other called the Interior Tour, consisting of three to four days on ship and seven to ten days on land. About 20 of the 40 Explorer “Moose Mobile” coaches are used on the longer Interior Tour programs and 12 of them are used on the Gulf Tour programs.

The Alaska motorcoach tour numbers increased in 2007, according to Beagle, partially because of the Touring Explorer Coach promotion, but also as a result of a higher level of guest satisfaction with the entire Alaska experience.

 

Topics:Management
Subscribe to Our Newsletter

More Management

Cover photo for Transit Unplugged Episode 400
Managementby StaffMarch 6, 2026

Transit Unplugged Celebrates 400 Episodes

The special episode features an exclusive interview with Mark Miller, president of Constellation Software Inc. and executive chairman of the Volaris Group, who reflects on the podcast's early vision and the importance of creating a platform where transit leaders can share ideas and learn from one another.

Read More →
A recent generation New Flyer Electric Bus
Managementby StaffMarch 4, 2026

NFI Group Officially Opens New Flyer All-Canadian Build Facility in Winnipeg

The CAD facility enables NFI to complete full domestic production of heavy-duty transit vehicles, including zero-emission buses, in Winnipeg for the first time in 15 years.

Read More →
Photo of public transportation system with APTA logo.
Managementby StaffMarch 4, 2026

APTA: Surface Transportation Funding Delivers 5:1 Economic Return, Supports 41,400 Jobs per $1B

The findings provide clear evidence that sustained Federal investment in public transit and passenger rail delivers significant returns for workers, communities, taxpayers, and the U.S. economy, APTA officials said.

Read More →
Ad Loading...
A photo of rail tracks in Ottawa, Canada

Building a National Framework for Transit Safety and Consistency

On a recent episode of METROspectives, METRO Magazine’s Executive Editor Alex Roman sat down with Ana-Maria Tomlinson, Director of Strategic & Cross-Sector Programs at the CSA Group, to explore a bold initiative aimed at addressing those challenges: the development of a National Code for Transit and Passenger Rail Systems in Canada.

Read More →
Photo of World Cup soccer ball.
Managementby StaffMarch 3, 2026

FTA Invests $100M to Strengthen Transit for 2026 World Cup

The funding will ensure communities can expand transit options to meet increased demand for services around stadiums.

Read More →
ENC's John Obert
Managementby StaffMarch 3, 2026

ENC Names New VP of Transit Sales

John Obert previously served as regional sales manager for ENC since joining the company in June 2025.

Read More →
Ad Loading...
Disabled and senior passengers on a transit vehicle.
Managementby StaffMarch 3, 2026

New 2026 Plan Aims to Expand Transportation Access Across Virginia

Over the next four years during the Spanberger Administration, DRPT will use the plan to prioritize funding for human service transportation projects and programs that reduce barriers, expand access, and promote equitable mobility, said department officials.

Read More →
A blue and white graphic with text reading "Via Launches Mayors Council to Accelerate Transit Innovation."
Managementby StaffMarch 3, 2026

Via Launches Mayors Council to Accelerate Transit Innovation Nationwide

A new advisory group of current and former city leaders will collaborate on funding strategies, technology deployment, and best practices to modernize U.S. public transit systems.

Read More →
LIT Mentorship Program participants.
Managementby StaffMarch 2, 2026

Latinos In Transit Wraps Inaugural Navigate Mentorship Program,

The LIT Navigate Mentorship Program was launched as a structured, low-cost opportunity for active LIT members, focused on intentional growth, workforce development, mentorship, networking, and education.

Read More →
Ad Loading...
A WMATA bus at a transit center
Managementby StaffFebruary 27, 2026

WMATA Expands U-Pass Program

Approved as part of WMATA’s Strategic Transformation Plan, the expanded program introduces new pricing and participation options that make it easier for colleges and universities to join and for more students, such as part-time, community college, and graduate students, to benefit from accessible transportation.

Read More →