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METRO's Innovative Solutions Award winner replaces complex service-area descriptions with an accessible, interactive map that puts paratransit information directly in customers’ hands.
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It also shows that their primary driver for using public transit is convenience and, as such, technologies including mobile ticketing and vehicle location tracking are having a positive effect on ridership numbers.
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A major new feature is the ability to load value to the GoPass app with cash at hundreds of area retailers.
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Charles Frazier is the current assistant director of Palm Tran in Palm Beach County, Fla.
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Top transit officials from Sacramento, Calif., to Wilmington, Del., provide their feedback.
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Top transit officials from Lexington, Ky., to Richmond, Va., provide their feedback.
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The DCTA — a transit agency just north of Dallas — is expanding its focus to provide “mobility” instead of delivering “public transportation.”
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The vehicles are ideal for an array of industries, including assisted-living facilities, churches, airports, and paratransit providers.
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Delaware Transit Corp. provides over 10.6 million rides per year, including about one million passenger trips through its DART paratransit service.
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Benefits include the prospect of ensuring quality, safety, and efficiency of their service through more confidence in budget projections, more formalized data collection, and efficient reporting procedures.
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John Andoh has 20 years of experience in the transit industry managing small urban, large urban, and rural transit systems.
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