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DART Customer Satisfaction Reaches Six-Year High
Overall satisfaction rose to 74.9%, while the agency’s Net Promoter Score reached a record 33.7.
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Metro Magazine
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SEARCHMENUSEARCHOverall satisfaction rose to 74.9%, while the agency’s Net Promoter Score reached a record 33.7.
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To enhance understanding of the Act, the new circular offers a user-friendly, one-stop resource on its requirements.
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The fences are installed in known rock-slide areas and are designed to send signals if they are hit with debris, Amtrak CEO Joseph Boardman said.
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The multi-colored LED displays, part of the subway system’s Public Address Customer Information System, will feature next train arrival and destination information as well as graphical information. A text to speech function aids visually impaired transit riders with clear and easy to access messaging.
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The strategic combination will create one of the world’s largest public rail equipment companies, with revenues of about $4.5 billion and a presence in all key freight rail and passenger transit geographies worldwide.
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Keolis selected HASTUS-Rail after receiving on-site demonstrations of the software handling various scenarios that showed significant efficiency gains, cost savings and flexibility to adapt to Keolis’ operations, including compliance with the FRA’s hours of service regulations, according to the company.
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To further enhance the agency’s customer connectivity options, Metra will also be installing free Wi-Fi in the waiting areas of downtown stations within 45 days, and it recently announced plans to test Wi-Fi on 11 cars systemwide before January 2016.
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The new APTA chair is Valarie J. McCall, board of trustees, of the Greater Cleveland Regional Transit Authority. McCall, who is the chief of government and international affairs for the city of Cleveland succeeds Phillip A. Washington.
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Cornell says her marketing experience has helped her throughout her career.
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This year's recipients, include Jerry Premo, Elonzo Hill, Angela Iannuzziello, John S. Spychalski and Jeff Morales.
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Uniting riders and security teams in the quest for enhanced transit safety, Vidcie InSight brings the power of social media to transit security.
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