Strong local leadership key to successful transportation systems
A new handbook draws on examples from over thirty cities and outlines nearly two dozen policies and strategies that mayors and transportation agency leaders can use to improve urban transportation.

WMATA bus. Photo: JS/METRO Magazine

Despite an onslaught of stories about pending technological revolution and trillion-dollar infrastructure policies, American cities whose transportation systems are performing well are doing so thanks to strong local leadership. On the other hand, a leadership vacuum or institutional disarray frequently mark transportation systems that struggle.
“Mayors whose cities are meeting transportation challenges are putting themselves in the driver’s seat, whether or not they control every facet of transportation" said Steven Higashide, senior program analyst for TransitCenter. "Cities already have a huge array of unheralded tools to shape transportation choices: more and more cities are allocating road space for buses and plazas, rethinking development standards to create more walkable places, and slicing red tape to get projects done fast.”
TransitCenter’s new handbook, “All Transportation is Local” draws on examples from over thirty cities and outlines nearly two dozen policies and strategies that mayors and transportation agency leaders can use to improve urban transportation.
Mayors should:
● Rewrite regulations that force buildings to overcater to the automobile. Many cities have kept obsolete requirements on the books that require that developers overbuild parking and attempt to maintain free-flowing traffic. Dozens of places are doing away with such requirements, making it easier to build walkable, attractive neighborhoods. For example, in 2010 Nashville eliminated rigid standards forcing developers to build parking in downtown, allowing for more pedestrian-friendly construction.
● Get more out of their street infrastructure. As cities grow, they can move many more people by redesigning streets to prioritize transit, walking, and cycling; incentivizing transportation options, and managing curb space to make loading and parking easier. The City of Everett, Mass. recently made national news with a pilot
project that transformed underutilized parking into a bus-only lane, using nothing more than traffic cones and signage. The project was such a hit with both drivers and bus riders that it has been made permanent.
● Hire transportation leaders who are action-oriented and strategic communicators. The most effective city transportation leaders win support for change by connecting transportation to critical city goals like safety, access to opportunity, and economic productivity. They move quickly by embracing new project delivery methods, adopting an experimental mindset, and holding their department accountable to one-year and two-year benchmarks. Seattle has set a goal of having over 70% of city residents within walking distance of frequent transit — and is making it happen by adding signal priority, bus lanes, and other improvements on key routes.
● Form alliances with civic leaders, transit agencies, and employers so that transit improvements happen in tandem with street improvements and that policy changes happen with community backing. Business groups and transportation advocates in Denver were instrumental in supporting a regional transit vision in the early 2000s, and remain highly engaged as the city writes its own transit plan.
“I worked for two strong mayors that wanted innovation at almost all cost. The most important thing they did was to have my back,” said Gabe Klein, the former transportation commissioner of Chicago and Washington, D.C. “That enabled lots of controlled experimentation, where we set the expectation with the public that we were going to try new things and move quickly."
“Cities like Memphis and Boston are currently using quick-build techniques to reconfigure dangerous intersections. Richmond, Seattle and Everett, Mass. are successfully working to get more out of their bus system. These sorts of quick wins establish public confidence and encourage constituents to see urban space as something subject to change."
More Management

New York MTA MTA to Replace Three East End LIRR Bridges
Each structure, built between 1895 and 1921, serves vehicular traffic over the LIRR’s Montauk Branch.
Read More →
Transit Pilot Offers Lessons for Expanding Mobility Access
An Urban Institute evaluation found that a fare-free transit program increased ridership, reduced transportation barriers, and improved access to jobs, healthcare, and other essential services.
Read More →
Tolar Manufacturing Marks 35 Years in Transit Infrastructure Industry
Founded in 1991 by Gary Tolar, the Corona, Calif.-based company has expanded from its first major transit contract in San Diego to projects in cities throughout the US and Canada.
Read More →
SEPTA Board Approves FY2027 Budget Amid Funding Challenges
The spending plan represents an increase of just 1.9% over the current year and includes investments in new buses, additional full-length fare gates, and other customer enhancements.
Read More →
North Carolina CATS Approves Fare Modernization, Fare Ambassadors Programs
The initiatives will introduce new payment options, fare capping, and rider education as the Charlotte transit agency looks to simplify fares and improve the customer experience.
Read More →
Executive Order Aims to Improve Transit Access Across California
The order directs state agencies to streamline transit project delivery, improve coordination, and expand access to bus and passenger rail services across California.
Read More →
Microtransit Fare Hikes May Hurt More Than Help, Study Finds
New research suggests raising microtransit fares may drive away the riders agencies need most.
Read More →
Minnesota's Rustad Tours Takes Delivery of New MCI Motorcoach
The latest addition represents Rustad Tours’ 17th new MCI coach, marking more than four decades of partnership between the two companies.
Read More →
Seattle's Sound Transit Refunds Debt, Saving Approximately $23 Million
As part of the debt refunding process, Sound Transit requested that the credit rating agencies rate the new debt issuance along with the current outstanding debt.
Read More →
North Carolina’s CATS Celebrates 50 Years of Public Transit
The milestone event honored generations of transit workers and showcased how public transportation has evolved into a multimodal system serving one of the nation's fastest-growing regions.
Read More →