Management & Operations

WMATA adding more service, more affordable pass products

Posted on July 2, 2019

Washington Metropolitan Area Transit Authority (WMATA) customers are now able to ride more and spend less with the introduction of more affordable passes and more Red and Yellow Line service at some stations.

All Metrorail passes will now come with free Metrobus service, providing a better value and experience of customers. Four passes will be lowered in price — the Seven-Day Unlimited, Seven-Day Short Trip, Seven-Day Regional Bus, and One-Day Unlimited Pass. There is also the new option of a Three-Day Unlimited Pass.

Red Line trains will run end-to-end between Glenmont and Shady Grove, instead of turning some trains back at Silver Spring. The change complements the extended service to Shady Grove that began in December when WMATA eliminated the “Grosvenor Turnback,” where every other Red Line train began and ended at Grosvenor.

On the Yellow Line, extended service to Greenbelt is already in effect, doubling rush hour service at nine stations north of Mt Vernon Square (Shaw-Howard, U Street, Columbia Heights, Georgia Ave-Petworth, Fort Totten, West Hyattsville, Prince George’s Plaza, College Park and Greenbelt) to reduce crowding conditions. Previously, Yellow Line trains turned back at Mt Vernon Square during rush hours and at Fort Totten at all other times.

In keeping with WMATA’s commitment to improve reliability and customer service, the agency’s industry-first “Rush Hour Promise” will continue to provide riders with a credit toward future travel for unscheduled delays of 10 minutes or more.

These customer-focused improvements come as the agency’s safety and reliability continue to improve, thanks to robust preventive maintenance, capital investments, and new dedicated funding sources. On-time performance last month reached 90% for the first time in at least eight years. Railcar reliability is also at the highest level in eight years, averaging more than 145,000 miles between delays — a 150% improvement over last year.

View comments or post a comment on this story. (0 Comments)

More News

IndyGo sees 8% increase in systemwide ridership

Additionally, Red Line BRT ridership was 6% higher in January than in December.

RTC of Washoe County selects new executive director

Bill Thomas replaces RTC's former Executive Director Lee Gibson, who retired December 2019 after more than ten years on the job.

MARTA appoints second-in-command for bus, rail operations

Santiago Osorio will serve as deputy chief, bus operations, while George Wright was promoted to deputy chief, rail operations.

Calif. agency breaks ground on new bus transfer station

Santa Clarita's Vista Canyon is the result of a community-involved effort that focused on creating a transformative mixed-use development.

Houston METRO hosts forum to discuss $7.5B in travel improvements

Executing the transformative travel plan with more than 40 projects will require the skills of a broad range of industry experts.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment


Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation