ABC taps Premier as authorized service facility
Although the customer will be responsible to pay for repairs on site, Premier is trained in ABC's warranty policy and will be able to offer assurance as to what repairs will be reimbursed, according to the company.
ABC Companies announced that Knoxville, Tenn.-based Premier Transportation became an authorized service facility for ABC's line of coaches.
"We're bucking the trend," said Ashley Cornell, ABC's vice president, customer care. "At a time when manufacturers are tempted to scale back on support, we're looking for ways to serve our customers better. Including Premier, with their first rate staff, facility and location, in ABC's service network is a huge plus for our customers in Georgia, Tennessee, Kentucky and the Carolinas."
Premier will be acting as a sublet warranty facility for ABC Companies and is authorized to perform warranty work. Although the customer will be responsible to pay for repairs on site, Premier is trained in ABC's warranty policy and will be able to offer assurance as to what repairs will be reimbursed, according to the company.
More Motorcoach

Biz Briefs: OCTA Taps Clean Energy for Hydrogen Station, Stadler to Supply Via Rail Vehicles, and More
From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.
Read More →
CharterUP Expands Into New Mobility and Autonomous Transportation
Vice President of New Mobility Stephen Joos discusses how CharterUP is leveraging its nationwide transportation network, technology platform, and autonomous vehicle partnerships to expand into workforce mobility, campus shuttles, and transit solutions.
Read More →
Biz Briefs: STV teams with Amtrak, Motorcoach Operators Boost Fleet and Land Contracts, and More
From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.
Read More →
EPA Proposal to Ease Diesel Emissions Compliance Could Improve Reliability for Motorcoach Operators
The EPA is proposing to remove DEF-related engine derates for new heavy-duty diesel vehicles, a change bus operators say would improve safety and reliability while sparking debate over the future of emissions enforcement.
Read More →
Minnesota's Rustad Tours Takes Delivery of New MCI Motorcoach
The latest addition represents Rustad Tours’ 17th new MCI coach, marking more than four decades of partnership between the two companies.
Read More →
Biz Briefs: Endera Delivers to California, Safety Vision Teams with San Antonio's VIA, and More
From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.
Read More →
Modernizing Mobility with CharterUP CEO Armir Harris
From digital transformation to evolving customer demands, CharterUP's Armir Harris offers his perspective on the transportation industry's next chapter.
Read More →
Bipartisan BUSES Act Seeks Changes to New York City's Bus Idling Enforcement Program
Backed by motorcoach operators, the legislation seeks to balance emissions goals with passenger safety by allowing limited idling for inspections, accessibility needs and extreme weather conditions.
Read More →METROspectives: CharterUP CEO Armir Harris on Modernizing Mobility
From digital transformation to evolving customer demands, CharterUP's CEO Armir Harris offers his perspective on the transportation industry's next chapter.
Read More →
Reinventing Fleet Maintenance with Real-time Visibility and AI
Transit leaders need to know what needs fixing, where to look, who is responsible, when work is completed, and what it costs without having to chase information across disconnected systems.
Read More →