Amtrak, IBM reach IT agreement
IBM will support the infrastructure for Amtrak's reservation system as well as the corporation's entire computing infrastructure from delivery centers in the U.S.
IBM announced it has signed a five-year information technology (IT) professional services agreement with Amtrak. Through the agreement, IBM will provide IT support to Amtrak focusing on improving the quality of service to Amtrak's 19,000 employees and over 28.7 million passengers nationwide.
Amtrak awarded the contract to IBM to provide data center services including mainframe, mid-range server, security services, asset management and help desk and desktop support services for 10,000 workstations nationwide. IBM will support the infrastructure for Amtrak's reservation system as well as the corporation's entire computing infrastructure from delivery centers in the U.S.
The agreement was signed on June 30, 2009 and continues a long-standing relationship between IBM and Amtrak, dating back to 1994.
More Rail
Biz Briefs: STV teams with Amtrak, Motorcoach Operators Boost Fleet and Land Contracts, and More
From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.
Read More →
Metra Celebrates 100 Years of Electric Rail, Looks to the Future
The event was also a celebration of recent reforms to public transportation in the Chicago area, changes that could be as transformative in the future as the major civic achievement a century ago, said officials.
Read More →
LA Metro Marks Banner Year, Sets Ambitious Goals for New Fiscal Year
Incoming LA Metro Board Chair and Los Angeles Mayor Karen Bass joined outgoing Board Chair Fernando Dutra and LA Metro CEO Stephanie Wiggins to review accomplishments from fiscal year 2026, which included the opening of new rail extensions, advancement of major transit projects, expanded safety programs, and new rider amenities.
Read More →
DART Taps Nathaniel P. Ford Sr. as Next President/CEO
Since 2012, Ford has served as the CEO of the Jacksonville Transportation Authority
Read More →
California High-Speed Rail Authority Signs MOU to Advance High Desert Corridor
The agreement deepens collaboration between the California High-Speed Rail Authority and the High Desert Corridor Joint Powers Agency, supporting design integration, cost savings, and faster delivery of a key Southern California rail link.
Read More →
Building the Next Generation of Transit Technology
In this edition of METROspectives, Luminator CEO Magnus Friberg discusses the company's transformation, the growing role of AI and software, and what's next for transit technology.
Read More →
How Data, Strategy, and Community Engagement Are Reshaping Transit
In this edition of METROspectives, strada360 CEO Steve Lassey discusses how transit agencies can better align planning with operations, leverage data to improve decision-making, and build public trust as they prepare for the future of mobility.
Read More →
TTC Launches Camera Pilot to Curb Illegal Passing of Streetcars
During the pilot, the cameras will measure how often illegal streetcar passing occurs and test the technology's reliability for future automated enforcement.
Read More →
NJ TRANSIT Secures Capital Funding, Adopts FY2027 Budget
The budgets continue investments in infrastructure and equipment to maintain the system in a state of good repair and enhance the overall customer experience.
Read More →
Biz Briefs: Masabi Teams with St. Louis Metro and More
In METRO's latest installment, we take a look at recent news from Transdev, Hitachi, and more partnerships making headlines across the transportation sector.
Read More →