CATS Invests in Rider Experience with Safer, Smarter Transit Fleet
This multi-million-dollar investment reflects a strategic response to passenger demands for a modern, reliable, accessible public transportation system.
Among the standout features on the new buses are free onboard Wi-Fi, improved passenger comfort and accessibility, advanced wayfinding tools, and enhanced onboard security.
Photo: CATS
North Carolina’s Charlotte Area Transit System (CATS) has recently completed the acquisition and deployment of more than 100 new transit vehicles across its bus, microtransit, paratransit, and vanpool services.
This multi-million-dollar investment reflects a strategic response to passenger demands for a modern, reliable, accessible public transportation system.
Fleet Enhancements Across the Board
Over the past 18 months, CATS has added:
Sixty-nine new GILLIG local buses, including 15 battery-electric buses (BEBs) and 54 hybrid-electric buses.
Fifty-six paratransit vehicles support accessibility and equitable mobility.
Five over-the-road MCI coaches were designed for longer-distance express routes.
Twenty-four vanpool vehicles, introduced via a new partnership with Commute with Enterprise, are launching officially on July 1.
In addition, new microtransit cars have joined the fleet as part of CATS’ ongoing collaboration with MV Transportation, further expanding service flexibility and on-demand coverage.
“These vehicles are not only replacing aging units, but setting a new standard for the rider experience,” said Brent Cagle, Interim CEO of CATS. “We listened to what our riders wanted, and we’re delivering.”
Riders are encouraged to utilize the CATS-Pass App for a streamlined trip-planning and ticketing experience across the upgraded system.
Photo: CATS
CATS’ Upgraded Fleet
Among the standout features on the new buses are free onboard Wi-Fi, improved passenger comfort and accessibility, advanced wayfinding tools, and enhanced onboard security.
As work commutes, healthcare appointments, and community outings resume post-pandemic, CATS sees this fleet upgrade as a critical step toward boosting ridership and rebuilding trust.
“This new fleet is a testament to our dedication to our customers,” Cagle added. “We want all residents and visitors in Mecklenburg County to feel confident choosing transit. Whether heading to work, school, or simply exploring the city, we invite you to hop onboard and experience the difference.”
Riders are encouraged to utilize the CATS-Pass App for a streamlined trip-planning and ticketing experience across the upgraded system.
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