METRO Magazine Logo
MenuMENU
SearchSEARCH

Chicago Region Ridership Up in 2023

In total, the region’s transit agencies added 45 million rides in 2023 compared to the previous year, representing an increase equal to the annual transit ridership of Dallas, the Chicago RTA said in a press release.

January 24, 2024
Chicago Region Ridership Up in 2023

Metra saw the largest year-over-year ridership increase at 37%, providing more than 32 million rides as it worked toward a new regional rail vision.

Photo: Metra

2 min to read


The Chicago region’s fixed-route system finished out the year with a total of 326.6 million rides, marking the first time since the pandemic that ridership cracked 300 million, according to CTA, Metra, and Pace data.

In total, the region’s transit agencies added 45 million rides in 2023 compared to the previous year, representing an increase equal to the annual transit ridership of Dallas, the Regional Transportation Authority (RTA) said in a press release.

Ad Loading...

Increasing Ridership in The Region

Transit riders took more rides on all days of the week in 2023 compared to 2022, with Sundays having the largest percentage increase and Wednesdays seeing the most overall rides.

Daily ridership exceeded one million on 178 days last year, an increase from just 60 days that saw that threshold reached in 2022. RTA’s recently approved 2024 regional transit budget ensures service can meet the growing demand this year.

Earlier this week, the CTA reported in 2023 the agency provided 117.4 million rides, an increase of 13%.

CTA buses provided 161.7 million rides, a year-over-year increase of 15%, bringing overall CTA ridership for 2023 to 279.1 million, a systemwide increase of 14%.

Ad Loading...

Metra and Pace Growing Too

Metra saw the largest year-over-year ridership increase at 37%, providing more than 32 million rides as it worked toward a new regional rail vision. The vision calls for providing more consistent, predictable service outside of peak work commute times.

In 2023, Pace buses provided 14.8 million rides, an increase over 2022 of 10%.

“As riders continue to return to our transit system, we are committed to investing in their experience and building a coalition of transit supporters to avoid the fiscal cliff in 2026,” said RTA Executive Director Leanne Redden. “Additionally, Service Boards’ efforts are clearly paying off as we continue to see significant ridership gains each year since the pandemic hit. We anticipate these gains will continue in 2024, and RTA will continue to collaborate with CTA, Metra, and Pace as they invest in bus and train operators, ramp up cleanliness and safety investments, make fares more seamless and affordable, and other improvements to the rider experience.”

For the RTA's ridership data, click here.

More New Mobility

Gray and white ZAVIR medium-duty shuttle concepts shown side by side with the ZAVIR logo above them.
New Mobility•by Staff and News Reports•October 5, 2026

ENC Unveils ZAVIR Medium-Duty Electric Shuttle

The new ZAVIR brand targets shuttle and paratransit operations with battery-electric and range-extended electric vehicle options.

Read More →
Help Shape the 2027 Public Transit Conference
Management•by Alex Roman•September 29, 2026

Public Transit Conference Returning to GFX in 2027, Call for Papers Now Open

The Call for Papers is now open, allowing transit agency professionals and industry experts to help shape the PTC educational program by submitting session ideas for consideration.

Read More →
Everett Transit and Community Transit buses
Management•by Alex Roman•September 23, 2026

Everett Transit, Community Transit Outline Consolidation Agreement

The proposed agreement calls for a 50% increase in bus service in Everett, a new microtransit zone, continued paratransit service, and the transfer of Everett Transit operations to Community Transit.

Read More →
Ad Loading...
A passenger loads a bicycle onto the front bike rack of a VTA transit bus stopped along a city street.
New Mobility•by Elora Haynes•September 22, 2026

What Multimodal Data Can Tell Transit Agencies About Rider Demand

See how bike-on-bus data is giving transit agencies new insight into rider demand, capacity constraints, and gaps in first- and last-mile connections.

Read More →
Luminator Charts a New Digital Path
Technology•by Alex Roman•September 14, 2026

From Hardware to Digital Partner: Luminator Charts Its Next Chapter

CEO Magnus Friberg discusses Luminator’s shift toward becoming a digital partner, the growing importance of software and interoperability, and how AI can help agencies improve operations and passenger experience.

Read More →
Rendering of an Alstom train in a VIA Rail Station
Technology•by Alex Roman•September 10, 2026

Biz Briefs: Alstom Lands Canadian Contract, LYT to Supply California TSP, and More

In METRO's latest installment, we take a look at recent news from Complete Coach Works, Beep, FlixBus, and more partnerships making headlines across the transportation sector.

Read More →
Ad Loading...
A CharterUP branded Holon AV.
Technology•by Alex Roman•August 28, 2026

CharterUP’s Armir Harris on Technology, AI, and the Future of Group Mobility

In a recent episode of METROspectives, CharterUP Founder/CEO Armir Harris discussed the company’s evolution from an online charter bus marketplace into a technology platform supporting public- and private-sector mobility and much more.

Read More →
The Future Hits the Road
Technology•by Alex Roman•August 17, 2026

Jacksonville’s NAVI Project Charts a New Course for Autonomous Public Transportation

Through its NAVI program, JTA is showing how autonomous vehicles, intelligent infrastructure, and coordinated operations can work together to deliver everyday public transportation.

Read More →
Luminator software product example
Technology•by Staff and News Reports•August 14, 2026

Biz Briefs: Luminator Marks Milestone and More

From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.

Read More →
Ad Loading...
An LA Metro bus and railcar.
New Mobility•by Alex Roman•August 7, 2026

New Tricks for Old Bureaucracies: Joshua Schank on Making Transit Innovation Stick

Former LA Metro Chief Innovation Officer Joshua Schank discusses why good ideas aren't enough, how transit agencies can overcome resistance to change, and why today's challenges demand more innovation.

Read More →