METRO Magazine Logo
MenuMENU
SearchSEARCH

Denver RTD adds Spanish option to phone system

The myStop automated telephone system, which lets passengers get schedule information by phone, is similar to the voice-activated phone systems used by some airlines to relay flight schedule information.

November 12, 2009
1 min to read


The Denver Regional Transportation District (RTD) added a Spanish language option to its myStop automated telephone system, which lets passengers get schedule information by phone.

 

Similar to the voice-activated phone systems used by some airlines to relay flight schedule information, the myStop schedule information system is available 24 hours a day, seven days a week.

Ad Loading...

 

The Spanish-language myStop option can now be accessed by customers calling RTD’s Telephone Information Center (TIC), then selecting option #2 (Spanish language), then option #1 (myStop in Spanish), then enter the five-digit stop number (described below) on the phone keypad, or say the stop number or say the intersection where the stop is located. The customer will then be given the next three scheduled arrivals for that day.

 

The myStop system features both speech recognition and touch-tone technology, and has the capability of toggling back and forth between speech recognition and touch-tone in noisy environments. It also has the capability to go back to the beginning of the automated schedules at any time.

 

 

More Bus

Crowd waiting for LA Metro bus
Managementby Staff and News ReportsJuly 15, 2026

June LA Metro Ridership Surges 2 Million Year Over Year

Total June ridership increased for both weekdays and weekends. Weekday ridership was 953,820, which grew 8.4% from June 2025; Saturdays increased nearly 13% year-over-year to 708,826; and Sundays increased 7.7% to 611,534 from June 2025, according to LA Metro. 

Read More →
Pierce Transit Measure Heads to November Ballot
Managementby StaffJuly 14, 2026

Washington's Pierce Transit Board Sends Transit Funding Measure to November Ballot

With the adoption of Resolution 2026-006, the measure moves to the Pierce County Auditor, giving voters in the Pierce Transit service area the decision on whether to fund an expansion of local transit service within the agency’s service area.

Read More →
MTA, State and City Leadership Unveil Plan to Build the Fastest, Best Bus System in NYC History
Busby Staff and News ReportsJuly 9, 2026

New York Unveils Sweeping Plan to Modernize City Bus Service

Next Stop: Fast Buses, Better Service identifies 50 priority bus corridors for improvements across the five boroughs and launches the City’s next generation of rapid bus service along five key routes.

Read More →
Ad Loading...
STV Advances CTDOT Fleet Electrification
Busby Staff and News ReportsJuly 8, 2026

CTDOT Taps STV for Electric Bus Facility Design

The firm will work with CTDOT and RVT to define the facility layout, operational requirements, and long-term flexibility for RVT’s growing electric fleet.

Read More →
Blue and white graphic with a professional portrait of Nathaniel P. Ford Sr.

Ford to Leave JTA After More Than 10 Years as CEO

He plans to continue his work advancing innovative mobility solutions to improve the quality of life in communities across the nation. He did not announce specific plans.

Read More →
A panel of four people sitting on a stage.
Busby Elora HaynesJuly 6, 2026

Transit Leaders Push for Bus Procurement Reforms to Reduce Costs

Industry experts said reducing unnecessary bus customization and modernizing purchasing practices could help transit agencies buy more vehicles, improve reliability, and make better use of limited funding.

Read More →
Ad Loading...
California Expands Public Transit Strategy
Technologyby StaffJune 29, 2026

Executive Order Aims to Improve Transit Access Across California

The order directs state agencies to streamline transit project delivery, improve coordination, and expand access to bus and passenger rail services across California.

Read More →
Endera electric buses for California’s Mendocino Transit Authority
Technologyby StaffJune 25, 2026

Biz Briefs: Endera Delivers to California, Safety Vision Teams with San Antonio's VIA, and More

From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.

Read More →
A VIA Metropolitan PRIMO bus
Busby StaffJune 23, 2026

VIA's Silver Line Clears Environmental Review, Advances Toward Construction

The VIA Rapid Green Line is currently under construction, with service expected to begin in April 2028.

Read More →
Ad Loading...
New MobilityJune 19, 2026

Modernizing Mobility with CharterUP CEO Armir Harris

From digital transformation to evolving customer demands, CharterUP's Armir Harris offers his perspective on the transportation industry's next chapter.

Read More →