METRO Magazine Logo
MenuMENU
SearchSEARCH

FMCSA shuts down Oklahoma bus operator

Placed Heartland Charters & Tours out-of-service after an extensive review of the company's operations found multiple hours-of-service, vehicle maintenance, and controlled substance and alcohol testing violations.

April 10, 2012
2 min to read


The Federal Motor Carrier Safety Administration (FMCSA) has declared Heartland Charters & Tours and its principals an imminent hazard to public safety. The Oklahoma-based, interstate passenger bus company was ordered to immediately shut down its operations.

FMCSA placed Heartland Charters & Tours out-of-service after an extensive review of the company's operations found multiple hours-of-service, vehicle maintenance, and controlled substance and alcohol testing violations. Safety investigators discovered that the company did not conduct pre-employment drug screenings of its drivers and failed to use properly qualified drivers, putting the public at risk.

Over the past five years, FMCSA has doubled the number of bus inspections and comprehensive safety reviews of the nation's estimated 4,000 passenger bus companies. Roadside motorcoach inspections have jumped nearly 100%, from 12,991 in 2005 to 25,705 in 2010, while compliance reviews are up 128%, from 457 in 2005 to 1,042 in 2010. By significantly increasing bus safety inspections, FMCSA placed 54 unsafe companies out-of-service in 2011 alone.

As part of FMCSA's ongoing efforts to improve commercial bus safety, the agency recently unveiled SaferBus, a first-of-its-kind app that gives bus riders a quick and free way to review a bus company's safety record before buying a ticket or booking group travel. Designed for the Apple iPhone and iPad, the SaferBus app can be downloaded for free by visiting the Apple iTunes App Store or going to FMCSA's "Look Before You Book" webpage at www.fmcsa.dot.gov/saferbus.

A copy of the imminent hazard out-of-service order can be viewed here.

More Motorcoach

Bus manufacturing image from ENC
Busby Staff and News ReportsMay 18, 2026

ENC Lands Additional 10-Bus Order From Academy Bus

The latest purchase brings Academy Bus’ AXESS fleet orders to 35 vehicles as ENC continues expanding its heavy-duty transit lineup.

Read More →
Gavel and measures of justice.

American Bus Association Files Lawsuit Against NYC Over Bus Idling Rules

The lawsuit, filed in the U.S. District Court for the Southern District of New York, challenges the City’s use of its Citizens Air Complaint program.

Read More →
Maintenance officials examining a vehicle on a lift.
Managementby Alex RomanMay 8, 2026

Avoiding Mid-Season Breakdowns: A Fleet Readiness Q&A

John Hatman, COO of Master’s Transportation, breaks down the priorities, warning signs and common mistakes fleet managers should address now to stay ahead of summer demand.

Read More →
Ad Loading...
New and Pre-Owned Sales 2023-2025
Motorcoachby StaffMay 6, 2026

ABA Report: Motorcoach Sales Tick Up in Q1 2026 as Market Stabilizes

The Foundation produces the report each quarter, using data collected from surveys of major motorcoach manufacturers that sell vehicles in the US and Canada.

Read More →
frontrunner bus
SponsoredMay 1, 2026

ADA Compliant Transit: Easier, More Dignified Travel for Every Passenger

Today’s riders—and the communities you serve—expect more from public transit. While ADA compliance is required, leading transit agencies know that true accessibility also means delivering dignity, efficiency, and a better rider experience. This whitepaper reveals why forward thinking agencies nationwide choose the Low Floor Frontrunner as their first choice for ADA compliant vehicles—setting a new standard with passenger first design, faster boarding, improved safety, and unmatched operational performance.

Read More →
Photo of disaster in neighborhood near a highway
Security and Safetyby Alex RomanApril 30, 2026

How the Motorcoach Industry Supports Disaster Response and National Preparedness

Fred Ferguson, president and CEO of the American Bus Association (ABA), discussed how the industry prepares for emergencies, the growing recognition of motorcoaches as critical infrastructure, and steps operators can take to strengthen disaster readiness.

Read More →
Ad Loading...
METRO Product Showcase for the motorcoach industry
Motorcoachby Alex RomanApril 27, 2026

Inside the Next Generation of Motorcoaches

From advanced driver-assist systems to upgraded passenger amenities, leading manufacturers are refining proven coach platforms to meet evolving operator and rider expectations.

Read More →
Virginia Breeze's new Van Hool motorcoaches with branding, which were delivered by ABC Companies.
Motorcoachby StaffApril 20, 2026

Virginia Breeze Launches New Tidewater Current Service

The Tidewater Current is the first east-to-west Virginia Breeze route, expanding access to key destinations including Virginia Beach, Norfolk, Newport News, Williamsburg, Richmond, Charlottesville, Staunton, and Harrisonburg.

Read More →
A Coach USA Van Hool CX 45 delivered by ABC Companies.
Technologyby StaffApril 15, 2026

ABC Delivers Van Hools to Coach USA and More in Biz Briefs

In METRO's latest installment, we take a look at the latest news from suppliers including Moovit, CAF, and more.

Read More →
Ad Loading...
Six people in business wear pose for a picture in front of the Empire State Building in the distance.
Motorcoachby StaffApril 15, 2026

New York City Receives 1,000th Prevost Motorcoach

The milestone delivery caps a historic contract as MTA expands its fleet to serve more than 1 million daily riders.

Read More →