IMG names STARR Bus Charter & Tours Operator of the Year
Each year, IMG shareholders recognize one of their own for this honor, based on a criterion of operational excellence, safety performance, best practices, community and motorcoach industry involvement, and engagement within the International Motorcoach Group.
At the final night of IMG’s annual “Strategic Alliance Meeting” in Verona, N.Y., the prestigious “Operator of the Year” award was proudly presented to Alan Glickman, CEO of STARR Bus Charter & Tours, based in Trenton, N.J.
Each year, IMG shareholders recognize one of their own for this honor, based on a criterion of operational excellence, safety performance, best practices, community and motorcoach industry involvement, and engagement within the International Motorcoach Group.
Founded in 1947 by Gilbert Sussman, today, there are second and third generation family members working in the business, under the leadership of Alan Glickman, Sussman’s son-in-law. STARR proudly serves the southeastern states of Pennsylvania, New Jersey and Delaware and also provides packaged tours to over 100 destinations worldwide.
“STARR is a wonderful company that in so many ways reflects the spirit and commitment of an IMG company — we are very proud to have STARR as IMG’s Operator of the Year,” said IMG President Bronwyn Wilson.
Premiums remain elevated. Underwriting scrutiny is intense. And claims costs continue to rise at historic levels. Behind those numbers lies a complex mix of legal, medical, and cultural forces reshaping the commercial landscape.
The company said it has remained the most widely purchased model in the new coach market across the US and Canada, according to historical data from the Motorcoach Builders Survey conducted by the American Bus Association
A phased approach to technology, in-house capabilities, and workforce investment is helping transportation leaders break the reactive cycle and build more resilient, revenue-focused operations.
The company's flagship H3-45 is also the best-selling 45-foot motorcoach in North America, according to vehicle registration data from S&P Global Mobility (Polk).
METRO’s Executive Editor Alex Roman spoke with Mueller about the opening event, the company’s progress since launching in late 2022, and the road ahead.
METRO Executive Editor Alex Roman presented the award to the operation’s President/CEO Scott Parsons at the United Motorcoach Association’s EXPO in Birmingham, Alabama.