METRO Magazine Logo
MenuMENU
SearchSEARCH

Jacksonville, Fla. transit overhauls organizational structure

In the JTA’s new organizational chart, a chief of staff and five VPs will report directly to the CEO

February 5, 2013
2 min to read


Eight weeks after coming aboard as Jacksonville Transportation Authority’s CEO, Nathaniel P. Ford Sr. announced an extensive overhaul of the transit agency’s organizational structure.

In the JTA’s new organizational chart, a chief of staff and five VPs will report directly to the CEO. The VP positions will include Long-range Planning and System Development, Transit Operations, Finance and Administration, External Affairs, and Compliance and Risk Management.

Ad Loading...

“Our new structure will allow for quicker decision-making, and has clearer lines of responsibility and accountability,” Ford said. “This flatter and more efficient organization will allow us all to better serve our customers and build the kind of world-class transit agency that Jacksonville and Northeast Florida deserve.”

Ford noted that he spent the past two months meeting with dozens of stakeholders including past and present JTA board members, staff, customers, elected officials, consultants, vendors and many others to better understand JTA’s history and culture.

“Those meetings led me believe that we as an organization needed to focus our efforts on improving and enhancing four primary areas of our business: delivery of service, internal and external communications, accountability and financial management,” Ford said. “This new organizational alignment and an energized culture of leadership will allow us to effectively address these areas.”

As part of the restructuring, the new VP positions will be advertised both locally and nationally. JTA will begin interviewing for the posts in February and the agency-wide restructuring is expected to be completed by the end of April.

More Bus

New MobilityJune 5, 2026

Joshua Schank on Transportation Innovation, Risk, and the Future of Mobility

In this edition of METROspectives, Joshua Schank discusses lessons from launching LA Metro’s Office of Extraordinary Innovation, the challenges of advancing new mobility technologies, and much more.

Read More →
A maintenance person with a tablet.
ManagementJune 5, 2026

Reinventing Fleet Maintenance with Real-time Visibility and AI

Transit leaders need to know what needs fixing, where to look, who is responsible, when work is completed, and what it costs without having to chase information across disconnected systems.

Read More →
SamTrans planning for ballot measure
Managementby StaffJune 4, 2026

SamTrans Sets Priorities for Potential Connect Bay Area Revenue

The board-approved framework allocates future funding to maintaining service, rider improvements, equity initiatives, and infrastructure repairs.

Read More →
Ad Loading...
World Cup Crowds Will Test Transit Systems
ManagementJune 3, 2026

When Routine Fails: How Public Transit Must Adapt for the World Cup

The 2026 FIFA World Cup will test transit agencies’ ability to manage unpredictable travel patterns, making real-time data and operational flexibility critical to moving millions of visitors efficiently.

Read More →
Bus Roadeo at APTA Mobility 2026
Busby Staff and News ReportsJune 1, 2026

Photo Highlights from APTA's 2026 Mobility Conference

The photo gallery captures scenes from the conference, including the International Bus Roadeo, exhibit hall activities, the Bus Showcase, and much more.

Read More →
Managementby StaffJune 1, 2026

Chicago's NITA Act Moves Into Next Phase as Service Improvements Begin

Rider-focused improvements will begin rolling out across the system immediately as CTA, Metra, and Pace increase service this summer in the six-county region.

Read More →
Ad Loading...
A SEPTA bus going down the road
Managementby StaffJune 1, 2026

Philadelphia's SEPTA Approves Annual Transit Service Plan

Between 2021 and 2024, SEPTA held more than 200 public meetings — including 144 in-person sessions — throughout the SEPTA service region.

Read More →
frontrunner bus image
SponsoredJune 1, 2026

A True Low-Floor Minibus Design Delivers Better Accessibility and Efficiency for Everyone

As transit demands evolve, so should your fleet. Download the whitepaper to see how the Low-Floor Frontrunner Minibus compares to traditional options.

Read More →
A New Flyer 60-foot articulated bus
Busby StaffMay 29, 2026

WMATA Debuts 'Fares Pay for Service' Awareness Campaign

The campaign was highlighted during a media event at the Paul S. Sarbanes Transit Center in Silver Spring, where WMATA’s GM/CEO Randy Clarke joined Metro Transit Police officers, WMATA management team, board members, and staff to expand fare enforcement and customer education efforts on Metro Bus routes throughout the region.

Read More →
Ad Loading...
Biz Briefs for May 29, 2026

Biz Briefs: Foothill Gold Line Award, Matawan Contract, and More

From strategic partnerships to acquisitions and service expansions, the industry continues to evolve at a rapid pace. Find out all the latest here.

Read More →