Keolis Transit America was awarded a five-year $5.7 million contract by the Los Angeles Department of Transportation to provide technical support for the CityRide Paratransit Service, including managing the program’s database and administering the electronic transit fare card system.
“We are pleased to have been awarded this new contract with the Los Angeles Department of Transportation and proud to be able to serve the people in this community who depend on CityRide to get them where they need to go each and every day,” said Keolis Transit America CEO Steve Shaw.
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The Los Angeles County paratransit program is a curb-to-curb ride service that utilizes a fleet of buses, mini-vans and taxis to transport ADA-eligible individuals, seven days a week, 24 hours a day.
Under the contract, Keolis will implement electronic technology that will connect the current fare card system with that of CityRide participants. Keolis will also provide services to support the determination of membership eligibility, the sale and distribution of fare cards, database program management and security including geo-coding, encryption, archiving and scanning, the re-registration of all CityRide members, customer satisfaction surveys, customer service, as well as administrative and accounting support.
In this conversation, TBC’s Executive Director Ed Redfern, President Corey Aldridge, and Washington Representative Joel Rubin outline the coalition’s key policy priorities, the challenges facing transit agencies, and how industry stakeholders can work together to strengthen the voice of bus transit at the federal level.
What truly drives the cost of a paratransit fleet? Beyond the purchase price, seven operational factors quietly determine maintenance frequency, downtime, and long-term service reliability. This whitepaper explores how these factors shape lifecycle cost and what agencies should evaluate when selecting paratransit vehicles.
In this conversation, TBC’s Executive Director Ed Redfern, President Corey Aldridge, and Washington Representative Joel Rubin outline the coalition’s key policy priorities, the challenges facing transit agencies, and how industry stakeholders can work together to strengthen the voice of bus transit at the federal level.
Originally introduced in 2023 as the Bus Line Redesign, the effort has evolved into a more targeted update that maintains familiar routes while improving reliability, frequency, evening and weekend service, and connections across Allegheny County.
S3 will connect communities along SR 522 with fast, reliable, battery-electric bus service from Shoreline South Station to Bothell via Kenmore and Lake Forest Park.
