Keolis Transit America was awarded a five-year $5.7 million contract by the Los Angeles Department of Transportation to provide technical support for the CityRide Paratransit Service, including managing the program’s database and administering the electronic transit fare card system.
“We are pleased to have been awarded this new contract with the Los Angeles Department of Transportation and proud to be able to serve the people in this community who depend on CityRide to get them where they need to go each and every day,” said Keolis Transit America CEO Steve Shaw.
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The Los Angeles County paratransit program is a curb-to-curb ride service that utilizes a fleet of buses, mini-vans and taxis to transport ADA-eligible individuals, seven days a week, 24 hours a day.
Under the contract, Keolis will implement electronic technology that will connect the current fare card system with that of CityRide participants. Keolis will also provide services to support the determination of membership eligibility, the sale and distribution of fare cards, database program management and security including geo-coding, encryption, archiving and scanning, the re-registration of all CityRide members, customer satisfaction surveys, customer service, as well as administrative and accounting support.
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ABQ RIDE Forward is the first transit system overhaul in more than 25 years. This latest phase marks 15% completion of the 16-phase rollout, which will continue over the next several years.
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The beginning of the final BRT segment advances construction across all five segments, reflecting steady progress toward shorter travel times, improved accessibility, and a more dependable connection to jobs, businesses, and community destinations.
The visit is part of the SF Fed's ongoing engagement with major employers and industries across Southern California and, more broadly, the western U.S. to better understand regional economic conditions and business outlooks.