Keolis Transit America was awarded a five-year $5.7 million contract by the Los Angeles Department of Transportation to provide technical support for the CityRide Paratransit Service, including managing the program’s database and administering the electronic transit fare card system.
“We are pleased to have been awarded this new contract with the Los Angeles Department of Transportation and proud to be able to serve the people in this community who depend on CityRide to get them where they need to go each and every day,” said Keolis Transit America CEO Steve Shaw.
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The Los Angeles County paratransit program is a curb-to-curb ride service that utilizes a fleet of buses, mini-vans and taxis to transport ADA-eligible individuals, seven days a week, 24 hours a day.
Under the contract, Keolis will implement electronic technology that will connect the current fare card system with that of CityRide participants. Keolis will also provide services to support the determination of membership eligibility, the sale and distribution of fare cards, database program management and security including geo-coding, encryption, archiving and scanning, the re-registration of all CityRide members, customer satisfaction surveys, customer service, as well as administrative and accounting support.
The region’s fixed-route system finished out the year with a total of 373.5 million rides. Adding 12.3 million rides over 2024 represents an increase that is equal to the annual transit ridership of Kansas City.
Rolling out in electric yellow and seafoam blue, the first battery-electric buses purchased from GILLIG will begin serving riders in south King County on February 2.
The agreement provides competitive wages and reflects strong labor-management collaboration, positive working relationships, and a shared commitment to building a world-class transit system for the community, said RTA CEO Lona Edwards Hankins.
The priorities are outlined in the 2026 Board and CEO Initiatives and Action Plan, which serves as a roadmap to guide the agency’s work throughout the year and ensure continued progress and accountability on voter-approved transportation investments and essential mobility services.
In this edition, we cover recent appointments and announcements at HDR, MCTS, and more, showcasing the individuals helping to shape the future of transportation.
While their comprehensive analysis of bus stops focused on Massachusetts, the researchers are excited about the generalizability of the findings and application to other locations.
CEO Nat Ford’s address offered a look at highlights from 2025, with a focus on the future and the innovative ways the JTA is shaping mobility in Northeast Florida.
