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SEARCHThe introduction for train schedules and status information is just the latest in a long series of improvements in how the railroad communicates with its customers.
The New York Metropolitan Transportation Authority’s Metro-North Railroad (MNR) unveiled timetable kiosk posters at every station with Quick Response (QR) Codes that can be scanned with a smart phone, to get to train schedules or Metro-North's Train Time mobile Web page. The code can also be bookmarked for future use.
The introduction of QR codes for train schedules and status information is just the latest in a long series of improvements in how the railroad communicates with its customers.
"Metro-North defines itself through excellent customer service and in the 21st Century, that means excellent communication," said Metro-North President Howard Permut. "We have undertaken many near-term fixes within the existing infrastructure and we will use all available means to advance this goal."
The region’s fixed-route system finished out the year with a total of 373.5 million rides. Adding 12.3 million rides over 2024 represents an increase that is equal to the annual transit ridership of Kansas City.
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The agency ranked top five among mid-sized U.S. transit systems, defined as agencies with 15 million to 50 million annual trips.
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The subway system saw increases across all key metrics, with 62% of subway riders reporting they feel satisfied with the system overall.
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The new contract for Keolis and VRE will commence in July 2026, with the potential to expand to 15 years.
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The priorities are outlined in the 2026 Board and CEO Initiatives and Action Plan, which serves as a roadmap to guide the agency’s work throughout the year and ensure continued progress and accountability on voter-approved transportation investments and essential mobility services.
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In this edition, we cover recent appointments and announcements at HDR, MCTS, and more, showcasing the individuals helping to shape the future of transportation.
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This final component of the 2 Line will cross Lake Washington and connect with the 1 Line at International District/Chinatown Station, creating a fully integrated regional light rail system.
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The agency’s selection aims to slash travel times from the San Fernando Valley to the Westside to under 20 minutes.
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Expected to enter service in 2029, these locomotives support the agency’s commitment to offer reliable and efficient rail transportation across South Florida.
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See how the agency’s transit project completed a Final Environmental Impact Statement within the federal two-year guideline.
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