METRO Magazine Logo
MenuMENU
SearchSEARCH

Milwaukee County Transit boasts highest-rated transit, ticketing app

The app was developed in partnership with Tixora, a Wisconsin-based start-up company that has worked with MCTS since 2016.

November 11, 2019
Milwaukee County Transit boasts highest-rated transit, ticketing app

With a fleet of 370 clean diesel buses and a dedicated team of 1,000-plus operators, mechanics, and administrative staff, MCTS provides 30 million rides annually.

MCTS

2 min to read


With a fleet of 370 clean diesel buses and a dedicated team of 1,000-plus operators, mechanics, and administrative staff, MCTS provides 30 million rides annually.

MCTS

The Milwaukee County Transit System (MCTS) reported its Ride MCTS app is now the highest-rated customized transit tracking and mobile ticketing app in North America. In less than two years, the app has been downloaded more than 100,000 times, received thousands of positive reviews, and achieved an average rating of 4.8 out of 5 stars in the iOS App Store.

App users can purchase a 90-minute ticket for $2 or a 24-hour ticket for $5. Some of the app’s other popular features include trip planning, detour alerts, real-time arrival estimates, and live tracking maps — which physically show where a specific bus is at any given moment.

Ad Loading...

Ride MCTS App by the Numbers

100,000: Downloads.

740,000: Tickets purchased.

6,220,000: Times riders have used the app to plan a trip, get arrival information or track a bus.

3,000: Positive reviews left on the Apple App Store.

4.8 out of 5: Average rating on the Apple App Store.

The app was developed in partnership with Tixora, a Wisconsin-based start-up company that has worked with MCTS since 2016.

MCTS, which was honored this year with a prestigious Innovation Award from the American Public Transportation Association, has grown from a single horse-drawn streetcar in 1860 to the largest transit system in the state. With a fleet of 370 clean diesel buses and a dedicated team of 1,000-plus operators, mechanics, and administrative staff, MCTS provides 30 million rides annually.

The agency recently introduced more than two dozen state-of-the-art GILLIG buses, which feature improved fuel economy, lower emissions, optimized driver visibility, anti-slip flooring, easier-to-read digital display signs, a stainless-steel understructure designed to reduce salt corrosion, and heated side mirrors to help melt snow and ice.

More Technology

Technology•October 30, 2026

ETA CEO John Maglio on Transit Technology, Innovation, and Building Agency Trust

ETA founder and CEO John Maglio explores the evolution of transit technology, the importance of reliable systems, and how stronger partnerships can help agencies improve operations and the passenger experience.

Read More →
A Lextran Connect vehicle
Technology•by Alex Roman•October 30, 2026

Lextran, Via Team for On Demand, HDR to Work on Twin Cities BRT, and More

In METRO's latest installment, we also take a look at recent news from Keolis, Complete Coach Works, Anchor Transportation, and more partnerships making headlines across the transportation sector.

Read More →
A Caltrain electric railcar on the tracks
Rail•by Alex Roman•October 27, 2026

Caltrain’s Electrification Drives a New Era of Ridership Growth

The railroad’s shift to electric service has brought more frequent trains, stronger customer satisfaction, and increased ridership, earning it APTA’s Outstanding Public Transportation System award.

Read More →
Ad Loading...
METRO Magazine graphic featuring a video surveillance camera overlooking a public pedestrian area with the headline “Video Surveillance in Public Transit: What Riders Really Think.”
Technology•by Elora Haynes•October 26, 2026

Video Surveillance in Public Transit: What Riders Really Think

As video surveillance gains public acceptance, new research from Axis Communications reveals what transit riders expect from agencies when it comes to safety, privacy, and AI.

Read More →
An A line MTA subway car near the soon to be replaced signaling system.
Rail•by Staff and News Reports•October 23, 2026

New York MTA Launches Historic $1.9B Signal, Track Modernization Project

Funded in part by congestion pricing revenue, the project will replace nearly century-old signals along the A and C lines in Brooklyn and Queens.

Read More →
A rendering of Alexander Dennis and Volvo's new electric tram
Technology•by Alex Roman•October 22, 2026

Biz Briefs: New Electric Offering from Alexander Dennis/Volvo, Transdev in Boston, and More

In METRO's latest installment, we also take a look at recent news from STV, WSP, Prevost, and more partnerships making headlines across the transportation sector.

Read More →
Ad Loading...
ABC Companies President and CEO Roman Cornell
Bus•by Alex Roman•October 21, 2026

Roman Cornell on ABC Companies’ Evolution and the Future of Passenger Transportation

The company’s CEO discusses carrying forward a third-generation family legacy, ABC’s continued evolution in passenger transportation, support for increasingly complex fleets, and how technology and continued investment could help operators improve uptime.

Read More →
Unifying Transit Data With AI Tools with ETA's John Maglio
Technology•by Alex Roman•October 19, 2026

ETA CEO John Maglio on Transit Technology, Innovation, and Building Agency Trust

ETA founder and CEO John Maglio explores the evolution of transit technology, the importance of reliable systems, and how stronger partnerships can help agencies improve operations and the passenger experience.

Read More →
The Frontrunner XF on the APTA Expo show floor in 2026.
Paratransit•by Alex Roman•October 15, 2026

Frontrunner Bus Group Introduces XF Low-Floor Bus with Enhanced Accessibility

The new mid-sized bus features a full flat-floor design, eight-inch curbside step-in height, and zero-entry rear ramp to improve passenger access and operational flexibility.

Read More →
Ad Loading...
Zero Emissions•October 12, 2026

Building a Flexible Path to Transit Electrification with BAE's John Hroncich

John Hroncich discusses BAE Systems’ modular and scalable approach, lessons learned from decades of real-world operations, and how agencies can identify electrification strategies that fit their fleets.

Read More →