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SEARCHAgreement contains financial incentives covering traffic operations, vehicle maintenance, cleaning, punctuality and customer satisfaction.
[IMAGE]Stockholm-MetroFull.jpg[/IMAGE] Hong Kong-based MTR has won a contract to operate the Stockholm Metro (SL).
MTR will have overall responsibility for the Stockholm Metro operations for a minimum of eight years, with a possible extension for an additional six years.
The agreement stipulates that SL will pay MTR a fixed price of $300 million annually. The agreement also contains financial incentives covering several areas, such as traffic operations, cleaning, punctuality, and customer satisfaction. The maximum amount of financial incentives is $17.6 million annually.
In addition to the actual traffic operations, the assignment also includes the following main service areas: vehicle maintenance, customer service, cleaning and snow clearance. SL will continue to own the track and station infrastructure and the maintenance responsibility for those assets.
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