METRO Magazine Logo
MenuMENU
SearchSEARCH

N.Y.’s CDTA ridership hits highest level since 1980s

Nearly 15.7 million boardings were recorded, a 5% increase from last year, which was reinforced by 26 consecutive months of month-to-month ridership increases. Revenue from customers was 6% higher this year as compared to last year. Growth took off with the introduction of the agency’s new BRT system.

May 3, 2013
N.Y.’s CDTA ridership hits highest level since 1980s

 

2 min to read


The Capital District Transportation Authority (CDTA) closed the fiscal year with its highest ridership count in almost 30 years.

Nearly 15.7 million boardings were recorded, a 5% increase from last year, which was reinforced by 26 consecutive months of month-to-month ridership increases. Revenue from customers was 6% higher this year as compared to last year.

CDTA ridership growth took off with the introduction of CDTA’s BusPlus, upstate New York’s first Bus Rapid Transit line, which operates along Route 5. Since its introduction in April 2011, ridership on the Route 5 corridor has grown by 20%, reaching almost 4 million boardings.

The success of BusPlus has led CDTA to develop plans for a 40-mile network of BRT service that can be operational by 2017. New BRT lines would be added to the River Corridor between Albany, Watervliet Troy and Cohoes and long the Washington/Western corridor between Albany, the Harriman Campus, the UAlbany campus and Crossgates Mall. These fast and efficient services will connect the second and third most traveled Capital Region corridors, as well as municipalities and attractions where people work, go to school and go to shop.

This introduction of BRT service in the Capital Region has also boosted the expansion of CDTA’s universal access arrangements with schools and businesses located near the corridor. CDTA has experienced success in transitioning the universal access business model from educational institutions to businesses, said CDTA CEO Carm Basile.

“Our universal access arrangements offer businesses cost effective transportation solutions and have the potential to unlock a whole new world of untapped ridership,” he added.

Universal Access ridership has grown by 50% in the past two years, aided by the addition of ShopRite Supermarkets and several colleges. CDTA’s universal access partners account for more than 3 million annual boardings or 20% of CDTA’s annual ridership count.

CDTA offers partnership opportunities for educational institutions and businesses to provide students and employees with unlimited access to bus services for an affordable commuting option. Some of the benefits of universal access partners include decreased parking demand; enhanced employee retention; and additional cost savings from not having to build transit infrastructure or operate their own transportation system to accommodate business growth.

CDTA’s Universal Access partners include the ShopRite Supermarkets, the University of Albany, Rensselaer and Polytechnic Institute.

More Bus

APTA Awards
Busby StaffMay 20, 2026

APTA Names Bus Roadeo, Safety and Security Award Winners

APTA awarded nine transit agencies with Bus Safety, Security, and Emergency Management Awards, three agencies with Certificates of Merit, and one agency with the newly established Safe, Effective, and Clean Award, as well as the best of best in bus operations and maintenance.

Read More →
Spare logo for Fixed Route Platform
Technologyby StaffMay 19, 2026

Spare Expands AI-Native Operations Platform With Fixed-Route Capabilities

The launch marks a major milestone in Spare’s vision for unified transit operations.

Read More →
Bus manufacturing image from ENC
Busby Staff and News ReportsMay 18, 2026

ENC Lands Additional 10-Bus Order From Academy Bus

The latest purchase brings Academy Bus’ AXESS fleet orders to 35 vehicles as ENC continues expanding its heavy-duty transit lineup.

Read More →
Ad Loading...
ENC's Manufacturing facility
Busby Alex RomanMay 18, 2026

ENC Builds on Legacy with Major Investment, Strategic Reset

Following its 2024 acquisition, ENC is upgrading operations, expanding capacity, and aligning its approach to meet agency demand for reliability and on-time delivery. METRO spoke to John Obert, vice president of transit sales, to find out more.

Read More →
King County Metro's bus depot with Schunk Transit pantograph charging infrastructure.

Biz Briefs: King County Metro Taps Schunk Transit Systems for Charging and More

Stay informed with these quick takes on the projects and companies driving progress across the transportation landscape.

Read More →
Community Transit's Bluebell bus celebrating the agency's 50-year milestone.
Busby StaffMay 15, 2026

Washington's Community Transit Celebrates 50-Year Milestone

The milestone highlights both the agency’s history and its evolving role in meeting the region’s growing mobility needs.

Read More →
Ad Loading...
The groundbreaking event for St. Cloud, Minnesota's Metro Bus facility.
Busby StaffMay 13, 2026

Minnesota's Metro Bus Breaks Ground on New Transit Facility

The new facility will augment the current Metro Bus Transit Center and overall system as part of new routes and service improvements known as Metro Bus Forward.

Read More →
An NJ TRANSIT bus.
Managementby StaffMay 13, 2026

NJ TRANSIT to Expand Cleanliness, Safety, and Accessibility Under New Action Plan

The plan includes investments in cleaner vehicles and upgraded stations, NJT LiveView to provide real-time GPS tracking of train and light rail service, enhanced safety initiatives through a new Real Time Crime Center, and the debut of a redesigned NJ TRANSIT mobile app.

Read More →
Mayor Tim Keller in front of an ABQ RIDE microtransit vehicle
New Mobilityby StaffMay 12, 2026

ABQ RIDE Forward's Next Phase Sets Target Date

ABQ RIDE Forward is the first transit system overhaul in more than 25 years. This latest phase marks 15% completion of the 16-phase rollout, which will continue over the next several years.

Read More →
Ad Loading...
METRO Biz Briefs cover photo

STV Launches Power Practice and More in Biz Briefs

In METRO's latest installment, we take a look at the latest news from SilverRide, Complete Coach Works, and more.

Read More →