The New Orleans Regional Transit Authority (RTA) announced the launch of the FLEX pilot program.
The 12-month pilot will allow current RTA paratransit clients living in East New Orleans to book on-demand services within Orleans Parish.
New Orleans RTA Launches Pilot Program to Increase Service for Riders with Disabilities
The 12-month pilot will allow current RTA paratransit clients living in East New Orleans to book on-demand services within Orleans Parish.
August 23, 2022
The project seeks to provide enhanced mobility and connectivity for residents of East New Orleans with plans for future expansion to other areas around the city.
Photo: New Orleans RTA
2 min to read
The project seeks to provide enhanced mobility and connectivity for residents of East New Orleans with plans for future expansion to other areas around the city.
In June 2020, RTA was awarded $300,000 through Federal Transit Administration's (FTA) Mobility for All Pilot Program. The agency utilized the funding to purchase three wheelchair lift-equipped vehicles to transport clients. Riders can preschedule pick-ups and request "on-demand" return trips using the UBER smartphone app designed specifically for this project.
"As the RTA continues to build a world-class transit system for our riders, it is imperative that we continue to make advancements to enhance all riders' experience," said Alex Z. Wiggins, RTA CEO. "The FLEX pilot is just the beginning for the agency as we explore additional mobility solutions to meet the ever-changing transit landscape within the industry and our city. We look forward to expanding this program to additional areas of the city and giving our riders options that increase mobility services."
The FTA's 2020 Mobility for All Pilot Program seeks to improve mobility options through employing innovative coordination of transportation strategies and building partnerships to better service riders with disabilities in underserved communities. The RTA was one of 17 projects in 16 states awarded funding to improve mobility and access to public transportation for older adults, people with disabilities, and individuals of low income.
More Paratransit
Spare Expands AI-Native Operations Platform With Fixed-Route Capabilities
The launch marks a major milestone in Spare’s vision for unified transit operations.
Read More →
Via Announces Scheduling and Supply Studio
The Scheduling and Supply Studio provides the world’s first fully integrated platform for optimizing vehicle and driver availability to rider demand, said company officials.
Read More →
Boston's MBTA Completes Latest Green Line Work
The work took place during 12 consecutive days of shuttle bus service replacement between Kenmore and Cleveland Circle.
Read More →
Washington's Community Transit Celebrates 50-Year Milestone
The milestone highlights both the agency’s history and its evolving role in meeting the region’s growing mobility needs.
Read More →
Bus Tech Talk: Part 2 with AC Transit's Cecil Blandon
In Part 2 of a two-part conversation, AC Transit’s director of maintenance joins co-hosts Alex Roman and Mark Hollenbeck to discuss his maintenance team’s work with various types of vehicle, training, augmented reality, and more.
Read More →
Connectpoint Expands Digital Signage Strategy with LED Push
Connectpoint is enhancing its digital signage strategy by integrating LED technology into its services.
Read More →
Sponsored•May 1, 2026
ADA Compliant Transit: Easier, More Dignified Travel for Every Passenger
Today’s riders—and the communities you serve—expect more from public transit. While ADA compliance is required, leading transit agencies know that true accessibility also means delivering dignity, efficiency, and a better rider experience. This whitepaper reveals why forward thinking agencies nationwide choose the Low Floor Frontrunner as their first choice for ADA compliant vehicles—setting a new standard with passenger first design, faster boarding, improved safety, and unmatched operational performance.
Read More →
Inside AMF Bruns of America’s New Ohio Production Hub [Photos]
Step inside AMF Bruns of America’s 41,000-square-foot facility in Stow, Ohio, where expanded manufacturing capacity, modernized operations, and a focus on next-generation mobility solutions are shaping the company’s growth in accessible transportation.
Read More →
AMF Bruns Opens New Ohio Headquarters, Expands U.S. Manufacturing Footprint
With expanded production space, local investment, and a growing workforce, AMF Bruns is scaling its U.S. presence. Here’s an exclusive look inside the new Stow, Ohio, HQ.
Read More →
Philadelphia's SEPTA Celebrates New Ardmore Station
The station was rebuilt as part of SEPTA’s Station Accessibility Program, making it fully ADA accessible with new elevators, ramps, and high-level platforms.
Read More →