The remainder of the bus fleet and all the agency's light rail vehicles will be equipped with free passenger Wi-Fi by early next year.
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“We’re excited to be able to make investments like this that improve our customer's comfort and riding experience,” Kelleman said. “Free Wi-Fi will better connect passengers who are on-the-go and start to bring our system into the future."
Free passenger Wi-Fi was included as part of a necessary upgrade of previously existing modems that were used to broadcast vehicle location and other communications information. The upgrade cost the authority $2.4 million up front and about $400,000 a year.
The signal is about as fast at 4G LTE, allowing customers to surf the web and check email, but probably not fast enough for large downloads or high-definition video streaming.
Free Wi-Fi is the authority’s latest investment in technology aimed at enhancing the customer experience. Earlier this year, the authority added 59 new buses equipped with USB ports to allow customers to charge their mobile devices.
Next year, Port Authority will be rolling out a mobile payment application that will allow customers to pay their fare with their smartphones. Port Authority also is working with the nation’s top cellular service providers to offer mobile connectivity in the underground portions of the light rail system where reception is currently poor or not available.
The upgraded system, which went live earlier this month, supports METRO’s METRONow vision to enhance the customer experience, improve service reliability, and strengthen long-term regional mobility.
CEO Nat Ford’s address offered a look at highlights from 2025, with a focus on the future and the innovative ways the JTA is shaping mobility in Northeast Florida.
Expected to enter service in 2029, these locomotives support the agency’s commitment to offer reliable and efficient rail transportation across South Florida.
Transit agencies depend on safe, reliable vehicles to deliver consistent service. This eBook examines how next-generation fleet software helps agencies move from reactive processes to proactive operations through automated maintenance, real-time safety insights, and integrated data. Learn how fleets are improving uptime, safety outcomes, and operational efficiency.
The new filters include substantially more activated carbon than traditional HVAC filters, which is especially helpful in providing a better transit riding experience for vulnerable populations, particularly children, seniors, and people with chronic illnesses, according to the CTA.
In a recent episode of METROspectives, LYT CEO Timothy Menard discusses how artificial intelligence, cloud connectivity, and real-time data are transforming traffic management, boosting bus reliability, and enabling system-wide transit optimization across cities.