San Francisco, Globe Sherpa team for mobile payment app
Users will be able to store a debit or credit card or use PayPal to purchase tickets anytime and anywhere. GlobeSherpa also will provide SFMTA Transit Fare Inspectors with a new enforcement application to verify mobile fares using a separate hand-held mobile device.


The San Francisco Municipal Transportation Agency (SFMTA), which oversees all transportation in the city, including the Municipal Railway (Muni), will pilot a new smartphone app for purchasing and using transit fares across the Muni system. With the new app, riders will no longer be required to have exact change or rely on fare vending machines to ride.
The pilot is expected to begin in the summer of 2015.
“This mobile fare payment pilot program is part of our efforts to improve the customer’s experience on the Muni system. With this new app, riders will be able to buy tickets on their phones anywhere and anytime,” said SFMTA Director of Transportation Ed Reiskin. “Customers will now have another convenient option to pay their Muni fares in addition to cash and Clipper.”
The SFMTA will be partnering with GlobeSherpa, a leading provider of secure mobile ticketing and payment software, to deliver this project to Muni customers. GlobeSherpa’s mobile ticketing platform allows transit riders to purchase, store, and use tickets to ride the Muni system using a smartphone and an eCommerce website.
RELATED:As Mobile Ticketing Makes Strides, E-Fare Tech Ramps Up
Users will be able to store a debit or credit card or use PayPal to purchase tickets anytime and anywhere. GlobeSherpa also will provide SFMTA Transit Fare Inspectors with a new enforcement application to verify mobile fares using a separate hand-held mobile device.
While the Muni mobile payment application will offer fares for Muni only, it is part of a broader effort to evaluate smartphone mobile payment options for adjoining Bay Area transit operators that participate in the Clipper card program. The next generation of Clipper card, slated for introduction by 2020, aims to provide multiple payment options to Clipper patrons.
The Muni mobile payment application will initially be available for iOS and Android operating systems and there will be no change in fare structure. Transfers will still be available for those who pay with cash.
More Management

LA Metro Ridership Continues Growth as Rail Gains Accelerate
New rail connections and major events help drive continued ridership gains, with Metro recording its eighth consecutive month of year-over-year rail growth.
Read More →
TransDASH Summit Focuses on Measuring What Matters in Transit
Transit agencies unveil a national performance platform designed to benchmark customer experience, safety, community value, and other outcomes.
Read More →
Jacksonville’s NAVI Project Charts a New Course for Autonomous Public Transportation
Through its NAVI program, JTA is showing how autonomous vehicles, intelligent infrastructure, and coordinated operations can work together to deliver everyday public transportation.
Read More →
FRA Announces $5.3B in Rail Investments, Including $2B for Amtrak
Funding will support grade-crossing improvements, infrastructure upgrades, and new Amtrak equipment in 23 states.
Read More →
Finding the ‘Happy Medium’: Optimizing Maintenance Without Sacrificing Reliability
The key to maintenance optimization isn’t doing less work—it’s doing the right work at the right time on the right assets.
Read More →
People Movement: MARTA Drops Interim Tag on GM/CEO Hunt and More
In this edition, METRO covers recent appointments and announcements at the FMCSA, HDR, SilverRide, and more, showcasing the individuals helping to shape the future of transportation.
Read More →
VIA Metropolitan Transit Reports 2 Million More Passenger Trips as Better Bus Plan Gains Momentum
San Antonio's transit agency said accelerated service improvements are driving ridership growth, offering another example of how increased frequency and workforce investments can translate into stronger transit performance.
Read More →
ABAF Study Reveals Growing Insurance Crisis for Motorcoach Operators
Preliminary findings show 98% of operators faced premium increases over the past five years, while shrinking insurer participation is putting added pressure on businesses and customers.
Read More →
PSTA Modernizes Workforce Management with Digital Bidding System
The award-winning Workforce Transit Modernization project replaced paper bidding with a transparent digital platform, cutting administrative effort while improving access for operators.
Read More →
Chicago to Host Public Transportation's Biggest Gathering at APTA TRANSform & EXPO 2026
North America’s largest public transportation gathering returns to Chicago, connecting transit decision-makers with the technologies, ideas, and partnerships driving the industry forward.
Read More →