METRO Magazine Logo
MenuMENU
SearchSEARCH

Seattle transit rolls out smart card

Electronic fare system will replace about 300 various passes, tickets and transfers with a single card that works for all seven of the major public transportation agencies serving King, Kitsap, Pierce and Snohomish counties.

April 20, 2009
2 min to read


Seattle-based transportation authorities Community Transit, Everett Transit, King County Metro Transit, Kitsap Transit, Pierce Transit, Sound Transit and Washington State Ferries have partnered to roll out the One Regional Card for All (ORCA) smart card.

 

A limited rollout of the system began April 20 at the same time the partner agencies work to identify and resolve remaining technical issues in a live environment.

Ad Loading...

 

The limited rollout will continue for several weeks followed by a more extensive ORCA launch and customer awareness campaign expected to begin in June. The phase-in of ORCA will continue through the end of the year as people’s current transit passes expire and are replaced by ORCA cards. The phased process will give transit customers and the agencies time to transition to the new system.

 

The electronic fare system will replace about 300 various passes, tickets and transfers with a single card that works for all seven of the major public transportation agencies serving King, Kitsap, Pierce and Snohomish counties.

 

ORCA cardholders can check their accounts online, by phone or at ticket vending machines. Customers will have the option to register their cards, which allows them to restore their card value if it is lost or stolen.

 

Cash will continue to be accepted on all of the transit systems. However, the transit agencies plan to eliminate paper transfers for trips between multiple agencies as more customers move to the ORCA card. With ORCA, a valid transfer will automatically be available for subsequent rides on trains and buses within two hours.

 

More Bus

Railby StaffFebruary 2, 2026

Chicago Region Transit Ridership Grows in 2025

The region’s fixed-route system finished out the year with a total of 373.5 million rides. Adding 12.3 million rides over 2024 represents an increase that is equal to the annual transit ridership of Kansas City.

Read More →
King County Metro electric buses made by GILLIG.
Busby StaffJanuary 30, 2026

Seattle's King County Metro Introduces New Battery-Electric Buses

Rolling out in electric yellow and seafoam blue, the first battery-electric buses purchased from GILLIG will begin serving riders in south King County on February 2.

Read More →
Managementby StaffJanuary 29, 2026

Valley Metro Sees Strong Ridership Growth in 2025

The agency ranked top five among mid-sized U.S. transit systems, defined as agencies with 15 million to 50 million annual trips.

Read More →
Ad Loading...
Busby StaffJanuary 29, 2026

Subway Customer Satisfaction Reaches Record High, New York MTA Says

The subway system saw increases across all key metrics, with 62% of subway riders reporting they feel satisfied with the system overall.

Read More →
Busby StaffJanuary 28, 2026

New Orleans RTA Reaches Agreement with ATU

The agreement provides competitive wages and reflects strong labor-management collaboration, positive working relationships, and a shared commitment to building a world-class transit system for the community, said RTA CEO Lona Edwards Hankins.

Read More →
Two ABQ RIDE busses at an intersection by Gold street in front of a parking structure.
Busby StaffJanuary 27, 2026

ABQ RIDE Launches Campaign to Bring Riders Back to the Bus

A new citywide campaign highlights free fares, improved service, and major upgrades to Albuquerque’s bus system.

Read More →
Ad Loading...
Busby StaffJanuary 27, 2026

California's OCTA Advances 2026 Initiatives Centered on Balance and Sustainability

The priorities are outlined in the 2026 Board and CEO Initiatives and Action Plan, which serves as a roadmap to guide the agency’s work throughout the year and ensure continued progress and accountability on voter-approved transportation investments and essential mobility services.

Read More →
Railby Staff and News ReportsJanuary 26, 2026

People Movement: Virginia's DRPT Names New Director and More

In this edition, we cover recent appointments and announcements at HDR, MCTS, and more, showcasing the individuals helping to shape the future of transportation.

Read More →
Security and SafetyJanuary 22, 2026

Researchers Identify Top Risk Factors for Pedestrian-vehicle Crashes at Massachusetts Bus Stops

While their comprehensive analysis of bus stops focused on Massachusetts, the researchers are excited about the generalizability of the findings and application to other locations.

Read More →
Ad Loading...
ManagementJanuary 22, 2026

Florida's JTA Unveils Mobility Visioning Plan 2050 at State of the Authority Event

CEO Nat Ford’s address offered a look at highlights from 2025, with a focus on the future and the innovative ways the JTA is shaping mobility in Northeast Florida.

Read More →