METRO Magazine Logo
MenuMENU
SearchSEARCH

Seattle transit rolls out smart card

Electronic fare system will replace about 300 various passes, tickets and transfers with a single card that works for all seven of the major public transportation agencies serving King, Kitsap, Pierce and Snohomish counties.

April 20, 2009
2 min to read


Seattle-based transportation authorities Community Transit, Everett Transit, King County Metro Transit, Kitsap Transit, Pierce Transit, Sound Transit and Washington State Ferries have partnered to roll out the One Regional Card for All (ORCA) smart card.

 

A limited rollout of the system began April 20 at the same time the partner agencies work to identify and resolve remaining technical issues in a live environment.

Ad Loading...

 

The limited rollout will continue for several weeks followed by a more extensive ORCA launch and customer awareness campaign expected to begin in June. The phase-in of ORCA will continue through the end of the year as people’s current transit passes expire and are replaced by ORCA cards. The phased process will give transit customers and the agencies time to transition to the new system.

 

The electronic fare system will replace about 300 various passes, tickets and transfers with a single card that works for all seven of the major public transportation agencies serving King, Kitsap, Pierce and Snohomish counties.

 

ORCA cardholders can check their accounts online, by phone or at ticket vending machines. Customers will have the option to register their cards, which allows them to restore their card value if it is lost or stolen.

 

Cash will continue to be accepted on all of the transit systems. However, the transit agencies plan to eliminate paper transfers for trips between multiple agencies as more customers move to the ORCA card. With ORCA, a valid transfer will automatically be available for subsequent rides on trains and buses within two hours.

 

More Bus

A Community Transit Swift Green Line bus
Busby Staff and News ReportsAugust 7, 2026

Washington's Community Transit Sets Six-Year Roadmap for Growth, Expansion

Approved TDP targets more bus service, new mobility options, Swift BRT expansion, and a potential Everett Transit annexation.

Read More →
Managementby Alex RomanAugust 6, 2026

DART Customer Satisfaction Reaches Six-Year High

Overall satisfaction rose to 74.9%, while the agency’s Net Promoter Score reached a record 33.7.

Read More →
Innovative Solutions Awards: DART, Kuba Pay Launch Next-Gen Fare Payment
Technologyby Alex RomanAugust 5, 2026

How DART's GoPass Is Redefining Regional Mobility

Serving 14 transit agencies, GoPass simplifies multimodal travel by allowing riders to plan, pay for, and manage an entire trip through one app.

Read More →
Ad Loading...
An OCTA ZEB.
Technologyby Alex RomanJuly 31, 2026

Biz Briefs: OCTA Taps Clean Energy for Hydrogen Station, Stadler to Supply Via Rail Vehicles, and More

From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.

Read More →
Driving Change: Award Winners Redefine Industry Standards
Technologyby Staff and News ReportsJuly 29, 2026

METRO Magazine Announces 2026 Innovative Solutions Awards Winners

Projects Recognized for Advancing Mobility Through Technology, Accessibility, Workforce Innovation, and Operational Excellence

Read More →
A photo of an Amtrak train with a logo
Managementby Alex RomanJuly 24, 2026

Biz Briefs: STV teams with Amtrak, Motorcoach Operators Boost Fleet and Land Contracts, and More

From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.

Read More →
Ad Loading...
LA Metro at State of the Agency event.
Managementby Alex RomanJuly 23, 2026

LA Metro Marks Banner Year, Sets Ambitious Goals for New Fiscal Year

Incoming LA Metro Board Chair and Los Angeles Mayor Karen Bass joined outgoing Board Chair Fernando Dutra and LA Metro CEO Stephanie Wiggins to review accomplishments from fiscal year 2026, which included the opening of new rail extensions, advancement of major transit projects, expanded safety programs, and new rider amenities.

Read More →
Nathaniel P. Ford Sr., named President/CEO at DART
Managementby Alex RomanJuly 22, 2026

DART Taps Nathaniel P. Ford Sr. as Next President/CEO

Since 2012, Ford has served as the CEO of the Jacksonville Transportation Authority

Read More →
Maintenance Leadership for a Changing Industry
Managementby Alex RomanJuly 22, 2026

AC Transit’s Cecil Blandon on Building the Next Generation of Transit Maintenance Leaders

The agency’s maintenance chief discusses leadership, workforce development, zero-emission technology, and preparing technicians for the future of public transportation.

Read More →
Ad Loading...
TechnologyJuly 20, 2026

Building the Next Generation of Transit Technology

In this edition of METROspectives, Luminator CEO Magnus Friberg discusses the company's transformation, the growing role of AI and software, and what's next for transit technology.

Read More →