SEPTA Launches On-Board Seating Availability Dashboard
Seating estimates featured on the new online tool are based on ridership data that the agency collects from a mix of sources, including Automatic Passenger Counting systems and assessments by SEPTA personnel and traffic checkers.

SEPTA’s new Estimated Seat Availability Dashboard currently features data for most of the agency’s bus routes.
SEPTA
The Southeastern Pennsylvania Transportation Authority (SEPTA) recently launched a new online tool to provide riders with information about on-board seating availability.
The Estimated Seat Availability Dashboard, designed to help riders with trip planning, currently features data for most of the agency’s bus routes. This data will expand in the coming months to information for all of SEPTA's modes of travel, such as the Market-Frankford and Broad Street Lines, the Norristown High Speed Line, regional rail, and trolleys.
Seating estimates are based on ridership information that SEPTA collects from a mix of sources, including Automatic Passenger Counting systems and assessments by SEPTA personnel and traffic checkers.
On the Estimated Seat Availability Dashboard, customers will see each stop on a trip displayed as one of three categories:
Many Seats Available: Expect that you can easily find a seat.
Some Seats Available: Expect that you may have to search for a seat.
Standing Room Only: Expect that all seats are taken.
Even though SEPTA still has COVID-capacity limits in place on its vehicles, those are expected to be lifted soon due to increasing vaccination rates, lower case numbers, and higher demand for service. Information on the Estimated Seat Availability Dashboard will reflect the capacity limits while they are in place and will be adjusted as limits are increased and eventually lifted.
The information on the Estimated Seat Availability Dashboard is also available as an interactive tool for customers, and the data can be downloaded for use by app developers. SEPTA expects to incorporate the data into the Official SEPTA App later this year.
More Technology

Biz Briefs: Montréal Debuts Nova Electric Buses and More
In this edition of Biz Briefs, we spotlight the latest developments shaping the future of mobility.
Read More →
The Hidden Cost of Fuel Data Inaccuracy in Public Transit Fleets
In today's transit environment, accurate fuel and mileage data are critical to reducing costs, minimizing downtime, and improving fleet performance.
Read More →
Southern California's Metrolink Debuts Contactless Fare Payment Pilot
Customers traveling between Redlands and Los Angeles can now tap their preferred payment method, including a credit or debit card, mobile wallet, or wearable device, at station validators before boarding and again while exiting.
Read More →METROspectives: CharterUP CEO Armir Harris on Modernizing Mobility
From digital transformation to evolving customer demands, CharterUP's CEO Armir Harris offers his perspective on the transportation industry's next chapter.
Read More →
NJ TRANSIT Issues RFI for Unified Real-Time Customer Information Platform
The agency is seeking input from companies that provide real-time transit communications systems as part of an effort to enhance the customer experience and modernize how riders receive service alerts, travel information, and system status updates.
Read More →
Mobile Apps and Passenger Information Top METRO's Business Briefs
In our latest installment, we take a look at recent news from Masabi, Axentia, Moovit, and more partnerships making headlines across the transportation sector.
Read More →
Biz Briefs: Masabi Partners with LANTA and More
In this edition, we spotlight the latest developments shaping the future of mobility.
Read More →
Joshua Schank on Transportation Innovation, Risk, and the Future of Mobility
In this edition of METROspectives, Joshua Schank discusses lessons from launching LA Metro’s Office of Extraordinary Innovation, the challenges of advancing new mobility technologies, and much more.
Read More →
Reinventing Fleet Maintenance with Real-time Visibility and AI
Transit leaders need to know what needs fixing, where to look, who is responsible, when work is completed, and what it costs without having to chase information across disconnected systems.
Read More →
Alstom Acquires Delaware Site to Support Amtrak NextGen Acela Fleet
The company is investing more than $55 million to acquire and improve the property and will employ approximately 100 people at this site once it is operational.
Read More →