MIAMI — At a time when many South Florida residents have lost confidence in mass transit, local shuttle bus or circulator routes are drawing renewed interest, reported the Miami Herald.

These services carried more than eight million passengers last year in 27 municipalities and are praised by riders and public officials alike as successful transit programs, which has led the recent approval by the Miami city commission to expand its bus shuttle system, known as a trolley service, into Wynwood, Coconut Grove and other neighborhoods, the report said.

Positive comments about these municipal trolley and shuttle buses contrast with the many complaints regularly voiced by riders on county transit buses. In a story published Nov. 5, the Miami Herald found that the majority of the 27,000 complaints analyzed since the start of 2014 through July were about buses not arriving as expected. For the full story, click here.