Sound Transit revamps website, adds rider tools
The new website features an improved trip planner with interactive maps that provide more information about transit connections and the locations of stations, stops and parking. A “New Rider Guide" link provides easy access to basic information about Sound Transit services.
Sound Transit launched a new website with features that make it easier for people to take advantage of bus and train service throughout the region.
In addition to a clean, intuitive design, the website features an improved trip planner with interactive maps that provide more information about transit connections and the locations of stations, stops and parking. Schedules are easier to read. Menus are designed to be more intuitive for riders. As before, the trip planner covers all Sound Transit services as well as those of other regional agencies.
"More than 90 percent of the people who log on to our website are riders. Their input was critical to our process," said Ron Klein, Sound Transit executive director of communications and external affairs. "We listened, we tested, we revised and we tested again."
Improvements to the trip planner include the ability to type in start and end points of a transit trip and see multiple options on an interactive map. The map allows riders to change the start and end points by dropping and dragging colored flags. The locations of parking facilities and transit stations and stops are easier to find than on the old trip planner.
Rider alerts — the best way to get breaking information on issues that affect service — have been highlighted and improved. Riders can continue to subscribe to receive rider alerts and an array of other information via e-mail or text messages.
Another enhancement featured is the "New Rider Guide" link, providing easy access to basic information about Sound Transit services.
The website will continue to undergo improvement in the weeks, months and years ahead. A major upgrade will involve the Sound Transit Projects and Plans section that can currently be found at the top right of the home page.
"We will continuously look for opportunities to improve the experiences of transit riders and everyone else who uses our website," Klein said. "If anyone has an idea for improving the site, we want to hear it."
Visitors to the new website can offer ideas and comments by clicking on the "submit feedback" button at the top right of every page.
More Bus

Biz Briefs: OCTA Taps Clean Energy for Hydrogen Station, Stadler to Supply Via Rail Vehicles, and More
From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.
Read More →
METRO Magazine Announces 2026 Innovative Solutions Awards Winners
Projects Recognized for Advancing Mobility Through Technology, Accessibility, Workforce Innovation, and Operational Excellence
Read More →
Biz Briefs: STV teams with Amtrak, Motorcoach Operators Boost Fleet and Land Contracts, and More
From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.
Read More →
LA Metro Marks Banner Year, Sets Ambitious Goals for New Fiscal Year
Incoming LA Metro Board Chair and Los Angeles Mayor Karen Bass joined outgoing Board Chair Fernando Dutra and LA Metro CEO Stephanie Wiggins to review accomplishments from fiscal year 2026, which included the opening of new rail extensions, advancement of major transit projects, expanded safety programs, and new rider amenities.
Read More →
DART Taps Nathaniel P. Ford Sr. as Next President/CEO
Since 2012, Ford has served as the CEO of the Jacksonville Transportation Authority
Read More →
AC Transit’s Cecil Blandon on Building the Next Generation of Transit Maintenance Leaders
The agency’s maintenance chief discusses leadership, workforce development, zero-emission technology, and preparing technicians for the future of public transportation.
Read More →
Building the Next Generation of Transit Technology
In this edition of METROspectives, Luminator CEO Magnus Friberg discusses the company's transformation, the growing role of AI and software, and what's next for transit technology.
Read More →
June LA Metro Ridership Surges 2 Million Year Over Year
Total June ridership increased for both weekdays and weekends. Weekday ridership was 953,820, which grew 8.4% from June 2025; Saturdays increased nearly 13% year-over-year to 708,826; and Sundays increased 7.7% to 611,534 from June 2025, according to LA Metro.
Read More →
Washington's Pierce Transit Board Sends Transit Funding Measure to November Ballot
With the adoption of Resolution 2026-006, the measure moves to the Pierce County Auditor, giving voters in the Pierce Transit service area the decision on whether to fund an expansion of local transit service within the agency’s service area.
Read More →
New York Unveils Sweeping Plan to Modernize City Bus Service
Next Stop: Fast Buses, Better Service identifies 50 priority bus corridors for improvements across the five boroughs and launches the City’s next generation of rapid bus service along five key routes.
Read More →