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The Landline Co., Air Canada Team for New Coach Service

Customers can now create a single itinerary when booking travel with Air Canada from Waterloo Region or Hamilton through Toronto to any destination.

The Landline Co., Air Canada Team for New Coach Service

The motorcoaches used by Landline for Air Canada are made in Canada by Prevost.

Photo: Air Canada

2 min to read


With the launch of its new motorcoach service in collaboration with The Landline Company, Air Canada is connecting the Hamilton and the Region of Waterloo airports to Toronto Pearson.

Customers can now create a single itinerary when booking travel with Air Canada from Waterloo Region or Hamilton through Toronto to any destination. The service includes a high-end motorcoach service connecting with Air Canada flights, offering a smooth and hassle-free travel experience.

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New Air Canada Motorcoach Service

The integrated service is a trial initiative from John C. Munro Hamilton International Airport and the Region of Waterloo International Airport, with the potential to make it available elsewhere in Canada in the future.

"We are thrilled to launch our premium connecting service from Hamilton and the Region of Waterloo in partnership with Air Canada," said Nick Johnson, VP, commercial, for Landline. "In addition to premium onboard amenities, and a protected flight connection on every trip, passengers can now book and ride our luxury motorcoach for no additional cost when paired with their Air Canada flight."

How the Service Will Operate

Landline will operate six, non-stop round trips daily to Toronto Pearson from each of the Hamilton and Region of Waterloo airports in southern Ontario.

Air Canada customers beginning their journey at Hamilton or Region of Waterloo airports will check in as normal for their flight and obtain boarding passes for all segments of their trip.

At a designated departure point at the local airport, they will board a luxury, Air Canada-branded motorcoach and their checked baggage will be loaded. Upon arrival at Toronto Pearson, customers will proceed directly with their bags to the departure level.

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In the event of coach or flight delays, customers travelling on Landline will be automatically rebooked like customers travelling on air-only itineraries.

Premium Motorcoach Service

The motorcoaches used by Landline for Air Canada are made in Canada by Prevost.

Each Landline motorcoach provides a premium experience, with 36 spacious, leather seats in a two-by-one configuration. The coaches are equipped with free Wi-Fi, power outlets and a table tray available at each seat, generous overhead storage for carry-on baggage, and an onboard lavatory.

Announcements will be made in both Official Languages and the coaches are fully accessible, including a power lift for customers requiring mobility aids.

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