Toronto Transit adds route filtering to e-alerts
Riders using the e-alert service can now select specific subway lines or surface routes to add to their online profile and receive system delay notices for those routes only. Soon, riders also will be able to receive an e-newsletter with information about upcoming service changes and events.
The Toronto Transit Commission on Monday updated its e-alert service, allowing customers to select or filter specific subway lines or surface routes in their online profile and receive system delay notices for those routes only.
For existing e-alert subscribers, the e-alert system will continue to send all e-alerts for all routes should customers opt to not edit their profile and include specific routes. New e-alert subscribers will be given the option of selecting specific routes only; otherwise the system will default and send all e-alerts generated by the TTC.
E-alerts are issued during rush hour periods if a delay or diversion is expected to last more than 15 minutes. E-alerts are issued after 30 minutes during non-rush hour periods, including weekends and holidays.
The e-alert system will be improved further in the coming weeks, including the ability to manage multiple email addresses and the introduction of an e-newsletter that customers can subscribe to using the same profile adopted for e-alerts. The e-newsletter will have information about upcoming service changes, construction, events and festivals in Toronto, and TTC initiatives to make the transit experience a better one.
More Bus

Washington's Community Transit Sets Six-Year Roadmap for Growth, Expansion
Approved TDP targets more bus service, new mobility options, Swift BRT expansion, and a potential Everett Transit annexation.
Read More →
DART Customer Satisfaction Reaches Six-Year High
Overall satisfaction rose to 74.9%, while the agency’s Net Promoter Score reached a record 33.7.
Read More →
How DART's GoPass Is Redefining Regional Mobility
Serving 14 transit agencies, GoPass simplifies multimodal travel by allowing riders to plan, pay for, and manage an entire trip through one app.
Read More →
Biz Briefs: OCTA Taps Clean Energy for Hydrogen Station, Stadler to Supply Via Rail Vehicles, and More
From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.
Read More →
METRO Magazine Announces 2026 Innovative Solutions Awards Winners
Projects Recognized for Advancing Mobility Through Technology, Accessibility, Workforce Innovation, and Operational Excellence
Read More →
Biz Briefs: STV teams with Amtrak, Motorcoach Operators Boost Fleet and Land Contracts, and More
From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.
Read More →
LA Metro Marks Banner Year, Sets Ambitious Goals for New Fiscal Year
Incoming LA Metro Board Chair and Los Angeles Mayor Karen Bass joined outgoing Board Chair Fernando Dutra and LA Metro CEO Stephanie Wiggins to review accomplishments from fiscal year 2026, which included the opening of new rail extensions, advancement of major transit projects, expanded safety programs, and new rider amenities.
Read More →
DART Taps Nathaniel P. Ford Sr. as Next President/CEO
Since 2012, Ford has served as the CEO of the Jacksonville Transportation Authority
Read More →
AC Transit’s Cecil Blandon on Building the Next Generation of Transit Maintenance Leaders
The agency’s maintenance chief discusses leadership, workforce development, zero-emission technology, and preparing technicians for the future of public transportation.
Read More →
Building the Next Generation of Transit Technology
In this edition of METROspectives, Luminator CEO Magnus Friberg discusses the company's transformation, the growing role of AI and software, and what's next for transit technology.
Read More →