TransLink reverses decision to end taxi program
The original decision grew out of discussions on how to meet growing demand for custom transit services. The goal was to redirect funding from TaxiSaver to improve these services. However, customer feedback indicated that TaxiSaver provides a valuable service to those in need and is integral to making the transit system accessible.
Vancouver, B.C.-based TransLink’s board of directors will maintain TaxiSaver, reversing its original decision to eliminate the program.
The original decision grew out of discussions on how to meet growing demand for custom transit services, including HandyDART. The goal was to redirect funding from TaxiSaver to improve these services. On May 30, the board put that decision on hold pending further engagement with a broader range of stakeholders.
For the past several weeks, TransLink’s board and staff have been participating in meetings in the region to listen to concerns and discuss ideas. The board and staff heard that the TaxiSaver program provides a valuable service to those in need and is integral to making the transit system accessible for them.
Through this engagement, TransLink also heard many good ideas and suggestions on how to make overall custom transit services better for those who need it most.
TransLink is committed to working closely with Access Transit’s Users’ Advisory Committee, persons with disabilities, seniors and other stakeholders from across the region on an ongoing basis to help find ways of improving these services. By continuing to listen to a broad spectrum of stakeholders on their ideas, the agency’s goal is to continue to provide reliable, valuable and sustainable custom transit services.
More Paratransit

Frontrunner Bus Group Introduces XF Low-Floor Bus with Enhanced Accessibility
The new mid-sized bus features a full flat-floor design, eight-inch curbside step-in height, and zero-entry rear ramp to improve passenger access and operational flexibility.
Read More →
Scenes from APTA TRANSform & EXPO 2026
Transit leaders, manufacturers, and industry professionals gathered in Chicago to explore new technologies, share ideas, and discuss the future of public transportation.
Read More →
Indian River Transit’s Community-Focused Approach Earns National Recognition
Named APTA’s 2026 Outstanding Public Transportation System in its size category, Florida’s Indian River County transit system continues to grow ridership through fare-free service and a focus on evolving community needs.
Read More →
Everett Transit, Community Transit Outline Consolidation Agreement
The proposed agreement calls for a 50% increase in bus service in Everett, a new microtransit zone, continued paratransit service, and the transfer of Everett Transit operations to Community Transit.
Read More →
Driving Smarter Paratransit
John Hanlon shares how AlphaRoute is leveraging AI-powered technology to help paratransit providers optimize operations, support frontline staff, and enhance the rider experience.
Read More →
People Movement: Dan Dipert Coaches Adds Third-Generation Leader, Keolis Names New Valley Metro VP/GM, and More
In this edition, we also cover recent appointments and announcements at the Wabtec, SilverRide, HNTB, and more, showcasing the individuals helping to shape the future of transportation.
Read More →
Biz Briefs: RIPTA Unveils New Frontrunners, Clevland RTA Adds New Siemens, and More
In METRO's latest installment, we take a look at recent news from Siemens, Prevost, Dodge, and more partnerships making headlines across the transportation sector.
Read More →
King County Metro Makes ADA Paratransit Easier to Navigate
METRO's Innovative Solutions Award winner replaces complex service-area descriptions with an accessible, interactive map that puts paratransit information directly in customers’ hands.
Read More →
Jacksonville’s NAVI Project Charts a New Course for Autonomous Public Transportation
Through its NAVI program, JTA is showing how autonomous vehicles, intelligent infrastructure, and coordinated operations can work together to deliver everyday public transportation.
Read More →Driving Smarter Paratransit
John Hanlon shares how AlphaRoute is leveraging AI-powered technology to help paratransit providers optimize operations, support frontline staff, and enhance the rider experience.
Read More →