MENU
SEARCHServices range from providing diapers and overnight toiletry packs to information on other essential travel services, such as where to replace a lost cell phone, rent a car seat, or fill a prescription, and referrals, maps and directions to stores, nearby restaurants and overnight accommodations.
Travelers Aid Dallas/Fort Worth began service at The T's (the Fort Worth Transportation Authority) Intermodal Transportation Center for emergency assistance, referral and information for passengers traveling by ground transportation.
The downtown multimodal facility is The T's largest bus transfer center, a major station for the Trinity Railway Express commuter rail, which The T jointly owns with Dallas Area Rapid Transit, and a terminal for Amtrak and Greyhound.
It is the only Travelers Aid in a Texas city, among eight at a U.S. bus or train station, and the only Texas expansion beyond Dallas/Fort Worth International Airport where it has operated 35 years.
Types of Travelers Aid services range from providing diapers and overnight toiletry packs to information on other essential travel services, such as where to replace a lost cell phone, rent a car seat, or fill a prescription, and referrals, maps and directions to stores, nearby restaurants and overnight accommodations.
Dick Ruddell, president of The T, explained that, "Travelers Aid will also be helpful to city residents who rely on The T for day to day travel to increase their self-sufficiency by using the wide array of public transportation services available in this region."
Travelers Aid serves travelers in 47 cities in the U.S., Canada, Puerto Rico, and Australia, and is in 26 airports, and five other train and two bus stations.
The historic initiative represents the first time since MARTA began bus operations in the early 1970s that the entire system has been redrawn from scratch.
Read More →
In METRO's latest installment, we take a look at the latest news from suppliers including Moovit, CAF, and more.
Read More →
The WSP leader discusses why agencies must look beyond satisfaction metrics and take a more holistic, community-driven approach to service.
Read More →
Industry leaders see both promise and peril ahead as intercity bus travel rebounds, but unpredictable market forces threaten to reshape the sector.
Read More →
In Part 1, Blandon shares his journey from the U.S. Marines to a leadership role in public transit, along with insights on mentorship and professional growth within the industry.
Read More →
Funded through the 2025 Investment Plan, the new R2 Marine–Willingdon RapidBus is expected to begin service in September, more than three months ahead of schedule.
Read More →
Complete Parts features new branding with a new logo, a new contact telephone number, a dedicated order desk, enhanced processes and inventory, all designed to provide the parts bus operations need.
Read More →
Accessible transit isn’t a feature—it’s a responsibility. This whitepaper explores how the Low-Floor Frontrunner is redefining mobility with a breakthrough design that removes barriers, empowers riders, and delivers measurable operational advantages for agencies. Discover why this next generation minibus is setting a new standard for inclusive transportation.
Read More →
SEPTA was awarded $43 million in competitive grant funding from the FTA's FY25 Low and No Emission and Bus and Bus Facilities grant programs to support this procurement.
Read More →
In part 1 of a two-part conversation, AC Transit’s director of maintenance joins co-hosts Alex Roman and Mark Hollenbeck to discuss his journey from the U.S. Marines to public transit and the role mentorship plays in developing the next generation of industry leaders.
Read More →
