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SEARCHTri-Rail has achieved pre-pandemic ridership as they served 4.4 million riders in 2024, bringing them over the 4 million mark for the first time since 2019.
Tri-Rail saw more than 4 million riders over the course of 2024, as they worked to expand their services in Miami.
Photo: Tri-Rail
South Florida Regional Transportation Authority’s (SFRTA) Tri-Rail reported that it served 4.4 million riders over the course of 2024. This marks the first time since 2019 that ridership exceeded 4 million in a single year.
Tri-Rail consistently surpassed 4 million annual rides between 2012 and 2019, growing by 1% year over year during the period with the highest ridership year being 2019.
With full ridership recovery reported last year in March of 2024, Tri-Rail had an average of 15,000 weekday rides and 8,000 weekend rides during the month. By the end of 2024 the system was able to maintain an average of 14,000 weekday and 7,000 weekend rides including setting a new Saturday ridership record of 10,129 trips on February 24, 2024.
“We are thrilled to see a strong resurgence in ridership as more people discover the convenience Tri-Rail offers,” said Commissioner Marci Woodward, SFRTA Governing Board Chair. “We aspire to continue to break our own records, and more importantly, to establish a service that enhances the rider experience and strengthens the region’s mobility.”
Tri-Rail services were expanded to serve downtown Miami in January 2024, adding Miami Central Station as a stop for the train system. The service’s schedule was also enhanced in the summer to include weekday express train service for Miami Central and a midnight train out of Miami Airport Station.
In December 2024 Tri-Rail improved its on-time performance to 93.6%, marking the first time in over a year for it to exceed 90%.
In addition to the enhanced train schedule, Tri-Rail provided special train service for notable events throughout 2024. These included the Ultra Music Festival, Talyor Swift’s The Eras Tour, and the Miami New Year’s Ever celebration.
“We have set new goals to make sure we are doing all we can to provide a better customer experience and bring more people to use the train,” added Commissioner Woodward. “Opening service in downtown Miami was a significant achievement, and we will keep working closely with our partners to provide safe, convenient, and efficient transportation that meets the needs of the region.”
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