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Transit authority operators nationwide have been victims of sometimes brutally violent acts, but in Philadelphia, the Southeastern Pennsylvania Transportation Authority has had a decrease in bus operator assaults by almost 60% since 2011. How did they do that?
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The researchers found an increase in bus systems’ per capita operating expenditures is associated with a decrease in employee turnover. In turn, businesses save money by not having to train new workers or rebuild institutional knowledge within the firm.
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In an effort to conduct business in a more environmentally-friendly manner, the company took on the daunting task, which at the height, yielded better results than anyone had expected.
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One hundred percent of respondents say filters are the parts they buy most often, while both diesel and alternative-fueled vehicle usage is growing, compared to last year.
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Those of you who take a few minutes each month to follow my blogs, or have attended one of my past presentations at transit events, first let me thank you. These blogs and presentations, in combination, have been promoting surface transit standards in a form of a standardized curriculum for over 10 years now. I ask you, are we not long overdue in getting transit specific standards a done deal? By the time of this posting, I would have again stood before a group of transit professionals at a recently attended transit function in Orlando, Fla., speaking on this exact topic.
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Twenty Metro Transit Police Department officers are taking part in the agency’s first-ever in-house Spanish-language training program, to help officers build rapport with Hispanics and better serve the people they interact with
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Held for the first time in Indianapolis, this year’s event featured several electric and new propane autogas vehicle debuts, while in the classroom, safety was a major focus, with sessions discussing technology integration and training.
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Principles to be covered in the program, which will launch in early 2015, include employees understanding their role, communicating clearly, non-verbal communication, effective listening, conflict resolution and how to deal with difficult customers.
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The Midwest Transportation Workforce Center is one of five centers nationwide to receive a $600,000 federal grant.
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The training center officially opened in late September with a special event at the new facility, which increases Icom North America’s building footprint by 50%. The company manufactures a full range of patented Icom liquid propane autogas injection systems.
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