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The line will connect riders along the route to major job centers, including downtown Minneapolis.
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Includes adding technology to make riding the bus more reliable and adding new bus routes, which will cost about $1.5 million.
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Vehicle operators must be given all of the tools necessary to both understand customers and de-escalate intense situations.
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Kooistra will replace Brian Lamb, who is not being re-appointed. Lamb has served as GM since 2004.
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The shields will be delivered by the end of February, with the agency planning to install them on eight to 10 buses per week
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Projects include the Tempe Streetcar project in Arizona; and the Los Angeles Westside Purple Line Section 3 project.
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Apprenticeships strengthen classroom training by engaging students, taking what was learned in the classroom, and applying it directly to specific job tasks.
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This is the first major renovation for the 25-year-old transit center, which was upgraded in 2004 when the METRO Blue Line opened.
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The position oversees all three Metro Transit operations: MetroLink, MetroBus and Metro Call-A-Ride.
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The awards recognize public transportation organizations for their innovative and proactive safety and security programs.
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