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The substation strengthens METRO Police presence in an area where transit activity, pedestrian movement, and visitor flow converge.
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Under the leadership of the CATS Chief Safety and Security Officer, the organization has marked a pivotal transformation.
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Transit agencies are redefining safety with care-based response models. See how leaders are improving trust and operations.
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Participants include representatives from the CCSAO, the Chicago Police Department, CTA, the Cook County Sheriff’s Office, the U.S. Attorney’s Office, the FBI, the ATF, the DEA, Metra, and Pace.
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The plan includes investments in cleaner vehicles and upgraded stations, NJT LiveView to provide real-time GPS tracking of train and light rail service, enhanced safety initiatives through a new Real Time Crime Center, and the debut of a redesigned NJ TRANSIT mobile app.
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BRIT patrols are over and above those already occurring within the district. For example, the agency experienced three copper wire thefts along the G Line in April, followed by others later in the month and in early May.
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The approved contract modification will increase funding for transit security officer services to a total not-to-exceed amount of $32.1 million, ensuring a continued and visible security presence across DART’s buses, trains, stations, and facilities.
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Customers have always been able to report concerns through the CATS Customer Service line or the “Report a Problem to CATS” feature in the CATS-Pass mobile app; however, CATS has also integrated a Text-a-Tip line, giving riders multiple, easy-to-use channels to get support.
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The new division brings ambassadors, outreach, and crisis response together to improve safety, coordination, and rider experience systemwide.
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A recent roundtable highlighted how crime on buses and trains is shaping the debate over federal transportation funding.
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