TransLoc partnered with PublicInput.com to increase community input on implemented microtransit services. The partnership will allow transit agencies to gather meaningful feedback and continually engage riders to understand their needs or concerns.
With access to PublicInput.com’s software, TransLoc’s partner agencies can now offer riders an easy way to share their input on current services, allowing them to better monitor the performance of transit offerings. Transit agencies are able to poll riders on everything from how the service impacts their quality of life to needed improvements.
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Federal guidelines encourage transit agencies to engage stakeholders who have a vested interest or will be impacted. By integrating the public involvement process from outreach to analysis and reporting, PublicInput.com’s software helps agencies to meet that standard. Agencies will now be able to conduct “mixed-mode” engagement, allowing them to collect input via online and offline tactics and review it all in one central dashboard.
Their unique capabilities provide transit agencies the opportunities to enhance community involvement in transit services, without taxing internal resources, including reaching riders in underrepresented groups who live in transit-dependent communities. Input from these marginalized riders is invaluable in creating a better, more equitable transit experience.
A major goal of the pilot, which begins in April, is to test the speed, functionality, and durability of new handheld devices to scan Ventra and paper tickets.
Traditionally, bus lane enforcement has relied on manual processes carried out by transit police or parking enforcement officers. While it may be effective in certain municipalities, this approach is resource-intensive and very difficult to sustain.
A phased approach to technology, in-house capabilities, and workforce investment is helping transportation leaders break the reactive cycle and build more resilient, revenue-focused operations.
The landmark event empowers riders across six agencies in the Puget Sound region to tap-and-ride transit using a contactless credit or debit card or a mobile wallet.
Now in its latest edition, the awards recognize forward-thinking solutions that improve safety, operational efficiency, sustainability, rider experience, and overall system performance.
Menard discusses how data-driven signal prioritization is improving efficiency, reliability, and ridership, while offering insight into the innovations driving the next generation of smart mobility. Together, they explore how technology and collaboration are paving the way for a more connected, sustainable future in transit.
The pilot program showcases two companies’ technology at eight bus stops. The companies submitted their ideas through the Transit Tech Lab, which is backed by the Partnership Fund for New York City and provides an accelerated pathway for early to growth-stage companies to solve public transportation challenges for the largest transit agencies in North America.