The study found that the duration of trips not involving major intercity corridors has...

The study found that the duration of trips not involving major intercity corridors has lengthened markedly over the past several years.

Megabus/Chaddick Institute

A new study on the intercity bus industry includes a stern warning: that a major carrier (or perhaps some combination of smaller carriers), could dramatically downsize service, or even shut down entirely this coming year if demand doesn’t rebound more rapidly than now anticipated.

This industry encompasses Greyhound, Megabus, Flixbus, and dozens of other scheduled operators. The DePaul University report, entitled “On the Brink: 2021 Outlook for the Intercity Bus Industry,” warns that the flow of red ink could leave many lower-income travelers who depend on bus travel stranded unless more federal support is provided to the sector.

Mixed News from Washington

The $2 billion set aside mostly for motorcoach operators in the Coronavirus Economic Relief for Transportation Services (CERTS) Act is far short of the $10 billion the American Bus Association, United Motorcoach Association, and others advocated.

The funding does come at a pivotal time and will partially close a financial gap that has left many bus lines teetering on a financial cliff. However, the study’s authors note that big problems still lie ahead, with bookings ending 2020 at only around 20% to 25% of the previous year’s levels.

The report points to signs of optimism, including a recovery in traffic likely to start around mid-July, when summer travel is in full bloom and vaccines are widely administered to all age groups.

“If carriers can sustain themselves through summer,” noted Joe Schwieterman, one of the study’s authors and DePaul University Professor, “their cash situation should gradually improve.”

Almost all universities should return to in-person classes and the downtown districts of major cities should again be returning to life.

“Although demand will not likely return to levels approaching pre-pandemic levels for several years, the warmer months will bring back a sense of normalcy to a beleaguered industry,” noted Brian Antolin, who also authored the study. Antolin adds that, “Bookings could rise toward 60 percent of pre-pandemic levels by the end of summer, roughly twice the rate we are observing now.”

Hopes for the Biden Administration

The possibility that the Biden Administration will push for a more assertive federal response to the industry’s financial losses is another source of optimism. President Biden’s anticipated support for both Amtrak and public transit leads the authors to believe that more targeted efforts to leverage the combined strength of the bus and rail systems seem probable. This could result in funding for new and enhanced downtown terminals or intermodal transportation centers, more incentives to provide bus routes into underserved areas, and more aggressive use of buses to complement Amtrak service.

Without those interventions, there could be more deterioration on the large system of bus routes supported by interline agreements that are sold on Greyhound computer reservation system available on and the websites of partner carriers. The authors note that the network’s problems predate the pandemic, but they are being magnified by tepid demand during the public health emergency. “If the network further erodes, it could leave thousands of city pairs without any scheduled intercity transportation service,” Schwieterman fears.

The study found that the duration of trips not involving major intercity corridors has lengthened markedly over the past several years. This illustrates the deterioration of schedules before and during the pandemic. The study evaluated 186 secondary routes that lack direct express coach or Amtrak service. The length of the average trip on those routes increased by more than an hour between 2016 and 2021 due to the need to make more stops and have longer transfer times.

Author Crystal Bell said, “our results show why passengers who are traveling on secondary routes may now think twice before going by bus. Sustaining and improving the national network must be a priority.”

DePaul’s Chaddick Institute is having a one-hour webinar to discuss the outlook for the industry on Friday, February 19. To register or reach the study team, email To download the study, click here.

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