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Metro, TANK, and BCRTA Launch EZConnect Regional Paratransit Pilot

The initiative represents a critical advancement in cross-jurisdictional mobility and accessible transit integration.

May 6, 2025
EZConnect ribbon cutting.

The EZConnect pilot project represents a collaborative effort among Metro, TANK, and BCRTA to enhance the quality of life for individuals with disabilities by providing more accessible and efficient transportation options. 

Photo: Cincinnati Metro

2 min to read


Cincinnati Metro, the Transit Authority of Northern Kentucky (TANK), and the Butler County Regional Transit Authority (BCRTA) launched EZConnect — the first pilot program of its kind in the nation — offering seamless, one-seat regional paratransit rides for ADA-certified individuals. 

The initiative represents a critical advancement in cross-jurisdictional mobility and accessible transit integration.

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EZConnect’s Partnership

Facilitated by NEORide, a Council of Governments designed to enhance and coordinate public transportation services across multiple transit agencies, the EZConnect initiative aims to test the technology and feasibility of coordinating regional paratransit trips across agency boundaries. 

By improving convenience for riders while maintaining each agency’s local services, EZConnect seeks to create a more integrated transit experience.

To participate in the EZConnect pilot project, individuals must be certified as ADA paratransit service eligible and travel within three-quarters of a mile from a Metro, BCRTA, or TANK fixed-route service. 

Participants will be required to use electronic fare payment systems and complete surveys to provide feedback on their regional trips. The cost for a one-way trip will be $8 for all participants.

“The EZConnect pilot project represents a significant advancement in our efforts to provide equitable transportation solutions,” said Brandy Jones, Metro’s chief communications and marketing officer. “By collaborating with TANK and BCRTA, we are taking a crucial step toward enhancing the mobility of our paratransit riders.”

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Regional Collaboration

The EZConnect pilot project represents a collaborative effort among Metro, TANK, and BCRTA to enhance the quality of life for individuals with disabilities by providing more accessible and efficient transportation options. 

As the pilot progresses, feedback from participants will be crucial in shaping the future of regional paratransit services.

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