METRO Magazine’s 2025 award winners were recognized for leadership, innovation, and lasting impact across the motorcoach and public transit industry.
Photo: METRO
3 min to read
This year, we saw standout operators and groundbreaking agency-supplier partnerships. METRO’s 2025 awards recognized the people and programs pushing public transportation and motorcoach forward.
As we look back on 2025, these honorees tell the story of an industry evolving fast, and the new Frank Di Giacomo Leadership Award will carry that momentum into 2026.
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Here’s a look at our award winners from the year:
OK TOURS' innovative approach to social media marketing has resulted in the company building an organic following across multiple platforms.
In February, San Antonio–based OK TOURS was named METRO Magazine’s 2025 Innovative Motorcoach Operator of the Year at ABA Marketplace in Philadelphia, recognized for its leadership in safety, customer experience, and creative marketing.
The company stood out for its strong digital engagement, modern fleet, and advanced safety technology, earning national recognition for a team-driven approach to innovation.
Peter Pan has been able to keep itself fresh over its 90-plus years by leveraging technology to enhance the passenger experience.
In late February, Peter Pan Bus Lines was named METRO’s Motorcoach Operator of the Year at the UMA Expo for its decades-long commitment to reliability, innovation, and customer service, paired with a strong fourth-generation, family-owned culture.
The company stood out for leveraging technology to modernize the passenger experience, expanding service through strategic partnerships, and investing in workforce growth while maintaining uninterrupted operations through industry challenges.
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In partnership with Connectpoint, TriMet has launched one of the country’s most ambitious deployments of solar-powered ePaper digital signage, bringing real-time information to stops and stations that were once out of reach.
We announced the winners of the 2025 Innovative Solutions Awards in August, recognizing bus and rail agencies and supplier partners for initiatives that improved efficiency, safety, mobility, and customer experience. Now in its 11th year, the awards highlight forward-thinking projects that replaced outdated systems and delivered measurable operational and service improvements across North America.
Our 2025 Women in Transportation spotlight leaders driving impact across public transit and motorcoach mobility, from rural innovation to executive leadership.
Toward the end of the year, we revealed our Women in Transportation who are reshaping the future of transportation and redefining what leadership looks like in an industry long dominated by men.
From Julie Chalmer’s strategic approach to building stronger, more efficient motorcoach operations, to Barbara Cline’s unwavering focus on rural mobility and accessible service for all, to MJ Mayned-Carey’s transformative leadership guiding one of the nation’s most dynamic transit agencies, each of these women exemplifies excellence and purpose.
At our Public Transit & Technology Exchange (PTTX) in Scottsdale, Arizona, we announced the launch of a new award to honor long-time METRO and School Bus Fleet Publisher Frank Di Giacomo. The award will be named the Frank Di Giacomo Leadership Award, and will recognize an individual whose vision, dedication, and leadership have made a lasting impact on the public transit industry.
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Honorees will embody the spirit of innovation, collaboration, and service that Di Giacomo championed throughout his career, elevating buses as essential connectors in communities across North America.
Over the three days, PRT recorded 485,000 rides, reflecting the extraordinary number of trips taken as people traveled throughout the region for Draft events, work, and daily life.
Garo Hovnanian explores how agencies can better navigate competing priorities, strengthen decision-making, and prepare for a future shaped by electrification and emerging mobility.
The plan includes investments in cleaner vehicles and upgraded stations, NJT LiveView to provide real-time GPS tracking of train and light rail service, enhanced safety initiatives through a new Real Time Crime Center, and the debut of a redesigned NJ TRANSIT mobile app.
ABQ RIDE Forward is the first transit system overhaul in more than 25 years. This latest phase marks 15% completion of the 16-phase rollout, which will continue over the next several years.
During the meeting, the board approved a resolution invalidating a previously amended contract and authorized Board Chair Ann Duplessis to negotiate a separation agreement with CEO Lona Edwards Hankins.
The Pilot Program for TOD Planning helps support FTA’s mission of improving America’s communities through public transportation by providing funding to local communities to integrate land use and transportation planning with a new fixed-guideway or core-capacity transit capital investment.
Transit agencies have moved past pilot projects, but scaling electrification is exposing a harder truth: the real challenge isn’t vehicles, it’s everything around them.
The only new subway opening in the US this year, the D Line Extension represents one of Metro’s top transit priorities and a historic milestone for Los Angeles, with Sections 2 and 3 set to open in 2027.
In Part 2 of a two-part conversation, AC Transit’s director of maintenance joins co-hosts Alex Roman and Mark Hollenbeck to discuss his maintenance team’s work with various types of vehicle, training, augmented reality, and more.