RELATED: Mobility On-Demand: The Future of Public Transportation
65M people used ride-hailing services in Mass. in 2017, report says
The initial report was made possible by a law signed in August 2016 that allowed the state to start collecting the data for the first time.

Of the rides that started in Boston, 1.8 million left from Boston Logan International Airport. The report also found that 4.5 miles was the average length of the overall trips taken.
Photo via Lyft

Of the rides that started in Boston, 1.8 million left from Boston Logan International Airport. The report also found that 4.5 miles was the average length of the overall trips taken.
Photo via Lyft
BOSTON — A report found that in 2017 64.8 million people, or about 177,000 people every day, used a ride-hailing service in Massachusetts, AP reports.
A majority of the rides were concentrated in the Boston metropolitan area, with about 34.9 million of those trips originating in Boston. Of the rides that started in Boston, 1.8 million left from Boston Logan International Airport. The report also found that 4.5 miles was the average length of the overall trips taken.
The initial report, which takes a detailed look at the impact of ride-hailing services for the first time in the area, was made possible by a law signed in August 2016 that allowed the state to start collecting the data for the first time. For the full story, click here.
More New Mobility

From Hardware to Digital Partner: Luminator Charts Its Next Chapter
CEO Magnus Friberg discusses Luminator’s shift toward becoming a digital partner, the growing importance of software and interoperability, and how AI can help agencies improve operations and passenger experience.
Read More →
Biz Briefs: Alstom Lands Canadian Contract, LYT to Supply California TSP, and More
In METRO's latest installment, we take a look at recent news from Complete Coach Works, Beep, FlixBus, and more partnerships making headlines across the transportation sector.
Read More →
CharterUP’s Armir Harris on Technology, AI, and the Future of Group Mobility
In a recent episode of METROspectives, CharterUP Founder/CEO Armir Harris discussed the company’s evolution from an online charter bus marketplace into a technology platform supporting public- and private-sector mobility and much more.
Read More →
Jacksonville’s NAVI Project Charts a New Course for Autonomous Public Transportation
Through its NAVI program, JTA is showing how autonomous vehicles, intelligent infrastructure, and coordinated operations can work together to deliver everyday public transportation.
Read More →
Biz Briefs: Luminator Marks Milestone and More
From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.
Read More →
New Tricks for Old Bureaucracies: Joshua Schank on Making Transit Innovation Stick
Former LA Metro Chief Innovation Officer Joshua Schank discusses why good ideas aren't enough, how transit agencies can overcome resistance to change, and why today's challenges demand more innovation.
Read More →
How DART's GoPass Is Redefining Regional Mobility
Serving 14 transit agencies, GoPass simplifies multimodal travel by allowing riders to plan, pay for, and manage an entire trip through one app.
Read More →
Biz Briefs: OCTA Taps Clean Energy for Hydrogen Station, Stadler to Supply Via Rail Vehicles, and More
From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.
Read More →
CharterUP Expands Into New Mobility and Autonomous Transportation
Vice President of New Mobility Stephen Joos discusses how CharterUP is leveraging its nationwide transportation network, technology platform, and autonomous vehicle partnerships to expand into workforce mobility, campus shuttles, and transit solutions.
Read More →
METRO Magazine Announces 2026 Innovative Solutions Awards Winners
Projects Recognized for Advancing Mobility Through Technology, Accessibility, Workforce Innovation, and Operational Excellence
Read More →