The Metropolitan Transportation Authority (MTA) announced the graduation of 68 bus operators following their successful completion of training at the Zerega Training Center in Castle Hill.

These operators will help New York City Transit (NYCT) address crew shortage challenges and bolster the frequency of bus service. This marked the formal end of six weeks of intensive training that began in February 2022.  

The graduation took place as New York City Transit Bus and MTA Bus Company combined ridership is around 60% of pre-pandemic levels.

Earlier this week, the MTA also announced the release of the newly developed Queens Bus Network Redesign’s New Draft Plan. The Queens Bus Network Redesign has over 100 routes, serving almost 800,000 average weekday riders in 2019.

“Riders coming back to the system deserve reliable service, and these bus operators will help address the staffing challenges we’ve experienced,” said MTA Bus Company Acting President and New York City Transit Department of Buses Senior Vice President Frank Annicaro. “I am excited to welcome this new group to our team.” 

The new employees join the 636 bus operators, 425 train operators, and 341 conductors who recently completed their training.

“At a time where New York City Transit is working to improve bus networks, these new operators will allow for more reliable service throughout the five boroughs,” said Craig Cipriano, New York City Transit interim president. “By increasing class sizes and improving recruiting, the MTA will return to pre-pandemic staffing levels later this year."