ACS to equip SamTrans with real-time arrival info
Specific signs will be equipped with an ADA-compliant audio component, allowing passengers with disabilities to hear what is being displayed on the sign intermittingly.
Affiliated Computer Services Inc. (ACS) has been selected by San Mateo County Transit District (SamTrans) to install a Predictive Bus Arrival / Departure System (PADS) system to provide real-time bus arrival/departure information to their customers via the Web, telephone systems and on dynamic message signs at major SamTrans terminals.
Utilizing Global Positioning System (commonly referred to as GPS) reports from SamTrans buses, the new system will provide riders with updated and real-time schedule information increasing their overall experience. Bus arrival and departure information will be delivered to message signs located at the Daly City, Millbrae and Colma Bay Area Rapid Transit (BART) Stations along with the Redwood City and Palo Alto Caltrain Stations.
Specific signs will be equipped with an Americans with Disabilities Act (ADA) compliant audio component, allowing passengers with disabilities to hear what is being displayed on the sign intermittingly. The PADS system will also be integrated into the San Francisco Bay Area 511 traveler information system, allowing people to obtain travel information from their home, business or cell phone.
More Paratransit

Frontrunner Bus Group Introduces XF Low-Floor Bus with Enhanced Accessibility
The new mid-sized bus features a full flat-floor design, eight-inch curbside step-in height, and zero-entry rear ramp to improve passenger access and operational flexibility.
Read More →
Scenes from APTA TRANSform & EXPO 2026
Transit leaders, manufacturers, and industry professionals gathered in Chicago to explore new technologies, share ideas, and discuss the future of public transportation.
Read More →
Indian River Transit’s Community-Focused Approach Earns National Recognition
Named APTA’s 2026 Outstanding Public Transportation System in its size category, Florida’s Indian River County transit system continues to grow ridership through fare-free service and a focus on evolving community needs.
Read More →
Everett Transit, Community Transit Outline Consolidation Agreement
The proposed agreement calls for a 50% increase in bus service in Everett, a new microtransit zone, continued paratransit service, and the transfer of Everett Transit operations to Community Transit.
Read More →
Driving Smarter Paratransit
John Hanlon shares how AlphaRoute is leveraging AI-powered technology to help paratransit providers optimize operations, support frontline staff, and enhance the rider experience.
Read More →
People Movement: Dan Dipert Coaches Adds Third-Generation Leader, Keolis Names New Valley Metro VP/GM, and More
In this edition, we also cover recent appointments and announcements at the Wabtec, SilverRide, HNTB, and more, showcasing the individuals helping to shape the future of transportation.
Read More →
Biz Briefs: RIPTA Unveils New Frontrunners, Clevland RTA Adds New Siemens, and More
In METRO's latest installment, we take a look at recent news from Siemens, Prevost, Dodge, and more partnerships making headlines across the transportation sector.
Read More →
King County Metro Makes ADA Paratransit Easier to Navigate
METRO's Innovative Solutions Award winner replaces complex service-area descriptions with an accessible, interactive map that puts paratransit information directly in customers’ hands.
Read More →
Jacksonville’s NAVI Project Charts a New Course for Autonomous Public Transportation
Through its NAVI program, JTA is showing how autonomous vehicles, intelligent infrastructure, and coordinated operations can work together to deliver everyday public transportation.
Read More →Driving Smarter Paratransit
John Hanlon shares how AlphaRoute is leveraging AI-powered technology to help paratransit providers optimize operations, support frontline staff, and enhance the rider experience.
Read More →