METRO Magazine Logo
MenuMENU
SearchSEARCH

Calif. paratransit expands service

Added stops to its Downtown Shuttle Route. Additionally, seniors and ADA riders may now transfer, free of charge, to the fixed-route system.

September 16, 2013
2 min to read


The City of Pleasanton’s (Calif.) Paratransit Service (PPS) introduced some new program changes designed to facilitate convenience for Pleasanton users.

The program recently added stops for the popular Downtown Shuttle Route (DTR) that includes the Dollar Tree store, Wal-Mart Neighborhood Grocery and the new Gateway Shopping Center.

Also new to the DTR program is a new transfer fee program through a cooperative agreement with the Livermore Amador Valley Transit Authority. It allows seniors and ADA riders to transfer, free of charge, using a two-hour transfer slip to the Wheels fixed-route buses to travel throughout the Tri-Valley. Wheels ADA and senior riders will also be able to transfer, at no cost, onto the DTR shuttle to access stops that may not be met with fixed route services.

The DTR received a grant in the amount of $85,544 through Measure B funds from the Alameda County Transportation Commission that will allow continued service of the route through June 30, 2015. The grant includes funding to provide volunteer travel ambassador training in which trained volunteers assist residents in the use of all modes of public transit. Group trips are also scheduled on a monthly basis as riders venture out throughout the Tri-Valley and learn about a variety of transit options.

The DTR shuttle is a same day, fixed-route bus service that operates on Tuesday, Thursday and Friday from 8:30 a.m. to 3:30 p.m. Registered riders are welcome to use the shuttle for the low fare of $1.50 for all day use. As part of its route, three major senior housing complexes and more than 27 different medical offices and retail locations are included.

The shuttle serves as a bridge between the door-to-door paratransit service and Wheels fixed-route buses, and was designed to expand the travel opportunities for senior residents.

The PPS service logged more than 2,700 rides in the past year.

More Paratransit

King County Metro Puts Paratransit Access on the Map
Paratransitby Alex RomanAugust 19, 2026

King County Metro Makes ADA Paratransit Easier to Navigate

METRO's Innovative Solutions Award winner replaces complex service-area descriptions with an accessible, interactive map that puts paratransit information directly in customers’ hands.

Read More →
The Future Hits the Road
Technologyby Alex RomanAugust 17, 2026

Jacksonville’s NAVI Project Charts a New Course for Autonomous Public Transportation

Through its NAVI program, JTA is showing how autonomous vehicles, intelligent infrastructure, and coordinated operations can work together to deliver everyday public transportation.

Read More →
Don't Let Legacy Software Be Your Legacy with AlphaRoute's John Hanlon
Sponsoredby Alex RomanAugust 3, 2026

Driving Smarter Paratransit

John Hanlon shares how AlphaRoute is leveraging AI-powered technology to help paratransit providers optimize operations, support frontline staff, and enhance the rider experience.

Read More →
Ad Loading...
Driving Change: Award Winners Redefine Industry Standards
Technologyby Staff and News ReportsJuly 29, 2026

METRO Magazine Announces 2026 Innovative Solutions Awards Winners

Projects Recognized for Advancing Mobility Through Technology, Accessibility, Workforce Innovation, and Operational Excellence

Read More →
A photo of an Amtrak train with a logo
Managementby Alex RomanJuly 24, 2026

Biz Briefs: STV teams with Amtrak, Motorcoach Operators Boost Fleet and Land Contracts, and More

From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.

Read More →
A rider validating a tap payment on a Masabi validator.
Technologyby Staff and News ReportsJuly 17, 2026

Biz Briefs: Masabi Teams with St. Louis Metro and More

In METRO's latest installment, we take a look at recent news from Transdev, Hitachi, and more partnerships making headlines across the transportation sector.

Read More →
Ad Loading...
MTA Advances Accessibility Improvements in Brooklyn
Paratransitby StaffJune 17, 2026

New York MTA Leverages Zoning Program to Advance Station Accessibility

Accessibility enhancements at Nevins St Station will be financed through a development agreement tied to the MTA's Zoning for Accessibility initiative.

Read More →
A maintenance person with a tablet.
ManagementJune 5, 2026

Reinventing Fleet Maintenance with Real-time Visibility and AI

Transit leaders need to know what needs fixing, where to look, who is responsible, when work is completed, and what it costs without having to chase information across disconnected systems.

Read More →
SamTrans planning for ballot measure
Managementby StaffJune 4, 2026

SamTrans Sets Priorities for Potential Connect Bay Area Revenue

The board-approved framework allocates future funding to maintaining service, rider improvements, equity initiatives, and infrastructure repairs.

Read More →
Ad Loading...
Managementby StaffJune 1, 2026

Chicago's NITA Act Moves Into Next Phase as Service Improvements Begin

Rider-focused improvements will begin rolling out across the system immediately as CTA, Metra, and Pace increase service this summer in the six-county region.

Read More →