METRO Magazine Logo
MenuMENU
SearchSEARCH

California's SMART Teams with TRC to Expand On-Demand Program

The expansion follows the launch of SMART Connect Airport service — powered by TRC’s Ride Pingo — in June 2023, following the announcement of its five-year contract with TRC in March 2023.

June 20, 2024
California's SMART Teams with TRC to Expand On-Demand Program

SMART’s deployment uses TRC’s Pingo platform including the Ride Pingo app for riders, Drive Pingo app for drivers, cloud-based Pingo Dashboard for operators, and the Transit Connect feature.

Photo: SMART/TRC

2 min to read


The Routing Company (TRC) announced California’s Sonoma-Marin Area Rail Transit’s (SMART) expansion of SMART Connect  service to now include the SMART Connect Larkspur Shuttle.

The expansion follows the launch of SMART Connect Airport service — powered by TRC’s Ride Pingo — in June 2023, following the announcement of its five-year contract with TRC in March 2023.

Ad Loading...

SMART’s On-Demand Service

The SMART Connect Larkspur shuttle serves the SMART Larkspur station, the Golden Gate Ferry Larkspur Terminal, and the surrounding Larkspur Landing area. On weekends, SMART Connect Larkspur serves The Village and Town Center malls in Corte Madera.

TRC first partnered with SMART to offer accessible on-demand service and transit connections through SMART Connect, delivering first-and-last-mile solutions for North Bay residents to and from SMART stations across Marin and Sonoma Counties.

“Expanding our partnership with The Routing Company allows us to enhance first and last-mile connections in Larkspur by offering train passengers a new option for connecting to the Larkspur ferry,” said Eddy Cumins, SMART GM. “In response to community calls for greater connectivity, we are thrilled to launch this on-demand service. SMART’s mission is to connect communities, and that’s exactly what we are doing. We are focused on providing accessible and equitable transit that welcomes everyone on board.”

SMART’s Partnership with TRC

SMART’s deployment uses TRC’s Pingo platform including the Ride Pingo app for riders, Drive Pingo app for drivers, cloud-based Pingo Dashboard for operators, and the Transit Connect feature.

Transit Connect guarantees connections for riders to fixed-route networks using real-time data. The feature was developed by TRC as a solution to improve the rider experience and guarantee a connection to onward transit modes.

Ad Loading...

TRC’s award-winning Pingo platform includes the Drive Pingo and Ride Pingo apps and the Pingo Dashboard operations management tool, which together provide on-demand, paratransit, fixed, shuttle, and flexible transit that enhances ridership of existing transit networks.

More New Mobility

Trinity Metro On Demand Vehicle
Technologyby StaffMay 19, 2026

Via Announces Scheduling and Supply Studio

The Scheduling and Supply Studio provides the world’s first fully integrated platform for optimizing vehicle and driver availability to rider demand, said company officials.

Read More →
Community Transit's Bluebell bus celebrating the agency's 50-year milestone.
Busby StaffMay 15, 2026

Washington's Community Transit Celebrates 50-Year Milestone

The milestone highlights both the agency’s history and its evolving role in meeting the region’s growing mobility needs.

Read More →
Mayor Tim Keller in front of an ABQ RIDE microtransit vehicle
New Mobilityby StaffMay 12, 2026

ABQ RIDE Forward's Next Phase Sets Target Date

ABQ RIDE Forward is the first transit system overhaul in more than 25 years. This latest phase marks 15% completion of the 16-phase rollout, which will continue over the next several years.

Read More →
Ad Loading...
A Waev Gem vehicle with a ramp deployed.

ABC Teams with Waev, Knorr-Bremse in Boston Top Biz Briefs

Stay informed with these quick takes on the projects and companies driving progress across the transportation landscape.

Read More →
frontrunner bus
SponsoredMay 1, 2026

ADA Compliant Transit: Easier, More Dignified Travel for Every Passenger

Today’s riders—and the communities you serve—expect more from public transit. While ADA compliance is required, leading transit agencies know that true accessibility also means delivering dignity, efficiency, and a better rider experience. This whitepaper reveals why forward thinking agencies nationwide choose the Low Floor Frontrunner as their first choice for ADA compliant vehicles—setting a new standard with passenger first design, faster boarding, improved safety, and unmatched operational performance.

Read More →
A Valley Metro bus
Managementby StaffApril 28, 2026

Keolis Contract Extended for Valley Metro's East Valley Fixed-Route Bus Service

Under this extension, Keolis will continue to manage and operate fixed-route bus service across the East Valley, serving communities including Tempe, Mesa, Chandler, Scottsdale, the town of Gilbert, parts of Phoenix, and the Gila River Indian Community.

Read More →
Ad Loading...
A MOIA/Beep vehicle on the road
New Mobilityby StaffApril 24, 2026

MOIA America Teams with Beep to Grow US Footprint

Through the strategic partnership, MOIA America will provide MOIA’s turnkey autonomous mobility solution. This includes purpose-built, autonomous-ready ID. Buzz vehicles equipped with the self-driving system developed by Mobileye, as well as operator training and enablement.

Read More →
A rider looking at a Via map on a smartphone
New Mobilityby StaffApril 6, 2026

NJ TRANSIT Introducing New Microtransit Pilot

The service will offer free connections to major bus stops and park-and-rides, linking customers to NJ TRANSIT’s fixed-route bus network.

Read More →
A new LexRide vehicle for Lextran's on-demand service.
New Mobilityby StaffMarch 31, 2026

Kentucky's Lextran Launches LexRide to Enhance Downtown Mobility

LexRide connects key destinations, including Downtown Lexington, the Distillery District, and the Warehouse Block/National Avenue area, making it easier to explore without worrying about parking, traffic, or multiple rideshare trips.

Read More →
Ad Loading...
Opening art for Sustabinability Partners Q&A
Zero Emissionsby Alex RomanMarch 25, 2026

Inside EVaaS: A New Model for Airport Fleet Electrification

Sustainability Partners’ Arnold Albiar discusses how a service-based approach is helping airports and public agencies deploy and manage electric fleets more efficiently.

Read More →