METRO Magazine Logo
MenuMENU
SearchSEARCH

Chicago agencies tap Cubic for integrated mobile app, services

The implementation is the first truly regional transit app in the U.S. and the first to integrate proof-of-payment (both visual inspection and 2D bar code scanning) mobile commuter rail ticketing with NFC fare processing for CTA rail and bus operations across both CTA and Pace.

December 17, 2014
Chicago agencies tap Cubic for integrated mobile app, services

Jeremy A

3 min to read


Jeremy A
Cubic Transportation Systems will supply Chicago area regional transit operators Chicago Transit Authority (CTA), Pace and Metra with an integrated mobile application and system supporting a wide variety of mobile ticketing, mobile top up, contactless mobile payment using Near Field Communication (NFC), account management and advanced trip planning features that work across all three regional agencies — an industry first. The solution will give travelers a single mobile app to plan their journey, pay and receive real-time alerts across all public transit services in the Chicago region.

The new mobile app and associated services extend the Cubic-supplied Ventra fare payment system to enable a smart phone-based common payment solution for the Chicagoland’s three largest operators. The implementation is the first truly regional transit app in the U.S. and the first to integrate proof-of-payment (both visual inspection and 2D bar code scanning) mobile commuter rail ticketing with NFC fare processing for CTA rail and bus operations across both CTA and Pace.

Ad Loading...

The base contract valued at $5.4 million is for the app development, hosting and support services. During the contract term, which coincides with the original Open Standards Fare System contract, Cubic also has the potential to earn commissions when tickets are purchased using the mobile app. Ventra is the first large U.S. fare system that is account based and built on open standards, giving riders the choice to pay directly by tapping their personal contactless bankcards, mobile wallets, or Ventra-branded smart cards at CTA and Pace fare terminals.

The solution is being provided as a managed service and is supported via the integration of Cubic’s NextWave Mobile Business System and GlobeSherpa’s mobile ticketing platform. It integrates with Ventra’s back office system using Cubic’s NextCity portfolio of account-based open payment solutions for transportation applications. NextWave is a comprehensive platform that enables transit operators to provide new mobile services to their customers while minimizing changes to fare systems and equipment. Cubic’s NextAccount and Cubic Payment Application components drive the single account for Ventra’s payment processing and back office systems across the three transit operators for transactions paid through the app, and all three NextCity elements are integrated with the GlobeSherpa platform. This integration makes the concept of a smart, integrated transit network a tangible reality for the regional Chicago area.

With the new app, Metra riders may use their mobile devices for both purchase and display of tickets and registered Ventra users will be able to manage their Metra mobile tickets, too. Ventra customers also will be able to use the app to add value to their card and manage their account including ordering and registering a card, checking balances, and managing payment and auto load. In later releases, Ventra customers with NFC phones will be able to store a virtual Ventra card in the phone and simply tap their phone at CTA rail turnstiles and to board CTA and Pace buses to access the  system.

The mobile app would be progressively introduced starting the first quarter of 2015 with periodic releases through 2016 offering new features and functions.

More Management

An Amtrak Cascades Airo Trainset at a station.
Railby Alex RomanAugust 14, 2026

FRA Announces $5.3B in Rail Investments, Including $2B for Amtrak

Funding will support grade-crossing improvements, infrastructure upgrades, and new Amtrak equipment in 23 states.

Read More →
Finding the Right Balance: Optimizing Transit Maintenance
ManagementAugust 14, 2026

Finding the ‘Happy Medium’: Optimizing Maintenance Without Sacrificing Reliability

The key to maintenance optimization isn’t doing less work—it’s doing the right work at the right time on the right assets.

Read More →
Jonathan Hunt, GM/CEO at MARTA
Managementby Staff and News ReportsAugust 13, 2026

People Movement: MARTA Drops Interim Tag on GM/CEO Hunt and More

In this edition, METRO covers recent appointments and announcements at the FMCSA, HDR, SilverRide, and more, showcasing the individuals helping to shape the future of transportation.

Read More →
Ad Loading...
A blue and white graphic with text reading "Via Metropolitan Transit Reports 2 Million Passenger Trips and More."
Managementby Elora HaynesAugust 12, 2026

VIA Metropolitan Transit Reports 2 Million More Passenger Trips as Better Bus Plan Gains Momentum

San Antonio's transit agency said accelerated service improvements are driving ridership growth, offering another example of how increased frequency and workforce investments can translate into stronger transit performance.

Read More →
ABAF Examines Motorcoach Insurance Crisis
Motorcoachby Alex RomanAugust 11, 2026

ABAF Study Reveals Growing Insurance Crisis for Motorcoach Operators

Preliminary findings show 98% of operators faced premium increases over the past five years, while shrinking insurer participation is putting added pressure on businesses and customers.

Read More →
PSTA employees clocking in.
Managementby Alex RomanAugust 10, 2026

PSTA Modernizes Workforce Management with Digital Bidding System

The award-winning Workforce Transit Modernization project replaced paper bidding with a transparent digital platform, cutting administrative effort while improving access for operators.

Read More →
Ad Loading...
APTA Comes to Chicago
Managementby Alex RomanAugust 10, 2026

Chicago to Host Public Transportation's Biggest Gathering at APTA TRANSform & EXPO 2026

North America’s largest public transportation gathering returns to Chicago, connecting transit decision-makers with the technologies, ideas, and partnerships driving the industry forward.

Read More →
An LA Metro bus and railcar.
New Mobilityby Alex RomanAugust 7, 2026

New Tricks for Old Bureaucracies: Joshua Schank on Making Transit Innovation Stick

Former LA Metro Chief Innovation Officer Joshua Schank discusses why good ideas aren't enough, how transit agencies can overcome resistance to change, and why today's challenges demand more innovation.

Read More →
A Community Transit Swift Green Line bus
Busby Staff and News ReportsAugust 7, 2026

Washington's Community Transit Sets Six-Year Roadmap for Growth, Expansion

Approved TDP targets more bus service, new mobility options, Swift BRT expansion, and a potential Everett Transit annexation.

Read More →
Ad Loading...
An pink and white OKC streetcar moves down a street.
Managementby Alex RomanAugust 7, 2026

OKC Streetcar Makes Zero-Fare Service Permanent

Ridership increased an average of 71% compared with the same period a year earlier during the fare-free pilot.

Read More →